HR & Business Support Coordinator (WFH)

1 day ago

Manila, National Capital Region, Philippines Design Staff Australia Full time $40,000 - $60,000 per year

FRESH GRADUATES ARE ENCOURAGED TO APPLY | Full Remote | Equipment Provided

Purpose & Success Profile

This is a 12-month, full-time, remote Independent Contractor role working on projects to strengthen operations in HR, recruitment, systems, and client delivery. You'll be a smart, adaptable operator with a great attitude who delivers outstanding service.

Success in this role means:

  • Service-first mindset: You genuinely enjoy helping clients and colleagues, responding quickly, courteously, and proactively.
  • Innovation & Operational improvement: You will identify inefficiencies, simplify processes, and automate where possible.
  • Quality & retention: Your work enhances the contractor experience and strengthens client relationships.
  • Dependability: You manage multiple priorities calmly, anticipate needs, solve problems, and deliver reliably with a can-do mindset.

KEY RESPONSIBILITIES:

Recruitment

  • Support with recruitment process for key roles, including sourcing, screening, interviewing, and onboarding.
  • Leverage various channels (LinkedIn, job boards, social media, networking events) to identify and attract quality talent.
  • Conduct market research to understand industry trends, salary expectations, and competitor activity to inform recruitment strategies.

HR/Operations

  • Support HR, documentation, systems administration, and vendor coordination.
  • Assist with team inquiries, address concerns, and assist in resolving team relations issues.
  • Assist with enhancement of SOPs, trackers, and light automations.
  • Support operational logistics (asset tracking, vendor management)
  • Assist with communicating with stakeholders across all levels
  • Assist with maintaining clear and well-organized internal documentation.
  • Contribute to scalable systems for a growing business

KEY SKILLS & QUALIFICATIONS:

  • Experience in any of the following areas: general administration, coordination, marketing, HR/recruitment, customer success, or operations — gained through college projects, internships, or professional roles.
  • Strong problem-solving skills with a proactive approach to improving processes
  • Clear, professional communicator (written, verbal, and listening)
  • Proficient in MS Office and Google Workspace
  • Experience with utilization of AI to boost productivity and decision-making
  • Comfortable working with both internal teams and external stakeholders
  • Strong attention to detail and accuracy.
  • Able to manage multiple priorities with accuracy and follow-through
  • Tech-savvy with quick adaptability to new tools

Nice to Have

  • Experience in Marketing, Sales, and Customer Service will be highly regarded.
  • Basic PC/laptop troubleshooting skills
  • Experience or knowledge in creating databases or trackers
  • Familiarity with automations (e.g., Make, Zapier, Power Automate)
  • Familiarity with ATS or CRM systems
  • Knowledge of basic project management tools and methodologies

Mindset & Behaviors

  • Can-do and service-driven, dedicated to keeping processes clear, simple, and effective.
  • Builder mindset, able to create tools and processes from scratch.
  • Detail-oriented with high professional standards.
  • Process-focused, delivering quick and meaningful improvements.
  • Thrives in a high-trust, lightly managed environment.

Please note: Due to logistical considerations, we can only accept applicants residing in Metro Manila or nearby provinces.

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