Collection Specialist
4 days ago
A Collections Specialist manages and collects overdue customer payments by contacting debtors, negotiating payment plans, resolving disputes, and maintaining accurate records of all activities.
Key Responsibilities
- Contacting Debtors:Reach out to customers via phone, email, or other channels to address overdue accounts and understand the reasons for non-payment.
- Negotiating Payments:Develop and implement effective repayment plans, settlements, or payment arrangements with debtors.
- Record Keeping:Maintain meticulous records of all collection activities, communications, account statuses, and payments received.
- Resolving Disputes:Address customer queries, billing issues, and payment discrepancies in a professional and timely manner.
- Monitoring Accounts:Monitor accounts receivable to identify and track overdue payments and identify accounts with potential payment issues.
- Reporting:Prepare reports on collection progress, outstanding debts, and other key metrics for management.
- Compliance:Adhere to all relevant company policies and debt collection laws and regulations.
Job Types: Full-time, Permanent
Pay: From Php695.00 per day
Benefits:
- Paid training
Application Question(s):
- To Follow up your Application Message Me in my Facebook Account Once You are Done to Submit your application:
HR Jamitch
Experience:
- Collection Specialist: 1 year (Required)
Work Location: In person
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