Service Admin Assistant

1 week ago

Quezon City, National Capital Region, Philippines H&K Business Support Inc. Full time ₱207,000 per year

Responsibilities:

  • Serve as the first point of contact for clients and service inquiries (via phone, email, or in person).
  • Schedule and coordinate service appointments and technician dispatching.
  • Maintain and update service records, work orders, and customer files.
  • Process service requests, invoices, and purchase orders accurately and on time.
  • Assist in preparing reports, documentation, and other materials as needed by the service team.
  • Follow up with clients regarding service feedback and satisfaction.
  • Manage inventory of service tools, equipment, and supplies; place orders when necessary.
  • Support technicians with administrative needs, such as documentation, time tracking, and scheduling.
  • Ensure compliance with company procedures and quality standards.
  • Perform other general office duties as required (e.g., filing, scanning, data entry).

Qualifications:

  • Bachelor's Degree
  • Previous administrative experience, preferably in a service or technical environment.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with CRM or service management software is a plus.
  • Willing to start ASAP
  • Amenable to work near Bridgetowne, Pasig City

Job Type: Full-time

Pay: Up to Php17,500.00 per month

Work Location: In person

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