Training Manager

5 days ago

Quezon City, National Capital Region, Philippines Afni, Inc. Full time ₱900,000 - ₱1,200,000 per year

The
Training Manager
will plan, develop, and manage activities associated with the training and development of Consultants, Trainers, and management within a specified site. The incumbent will maintain a climate of customer-oriented service excellence by motivating and empowering team members and exceeding customer relationships.

Essential Functions and Responsibilities:

  • Ensure all trainers are proficient in their job skills by providing ongoing evaluation and detailing follow-up training, feedback, and coaching. Critical to this responsibility is making sure that trainers are up-to-date on all subject matter for the specific project they support and are involved in activities that develops relationships with Operation Staff.
  • Collaborate with Quality Supervisor and QM to gather feedback on training effectiveness, update staffing and workforce forecasting, detail center priorities and plans, and gain direction on priorities and work projects.
  • Partner with Project Coaches and Leads to assess performance issues, ensure training replicates work environment, and collaborate with center staff to resolve issues. Work with Operations to create and implement continuous improvement activities.
  • Works with Workforce Administration, Operations Management, and Recruiting Team to plan and execute training ramps and meet customer needs. Partner with Operations and Support departments to schedule activities.

Requirements:

  • Amenable to work onsite in Commonwealth Quezon City / Novaliches SM Fairview
  • Amenable to work on fixed night schedules.
  • Three to five years' experience as a Training Manager
  • Bachelor's Degree education preferred.
  • Experience in leading multiple projects and directly supervising staff to implement projects in timely manner is required.
  • Proficiency in communication, planning, leadership, coordinating, and coaching is required.
  • Experience being directly involved in curriculum development projects. Understanding of the Instructional System Design (ISD) process is required.
  • Experience in conflict resolution/negotiation, team and consensus building is required.
  • Proficiency in MS Office, flowcharting, and project management software is required.
  • The ability to look for and implement solutions that improve performance is required.

  • Training Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines Frostee Global Food Corporation Full time ₱432,000 - ₱460,800 per year

    Training ManagerJob Description:Leads the development and implementation of company-wide training strategies. Assesses training needs, manages training staff, and ensures learning initiatives are aligned with business goals.Qualifications & Requirements:Bachelor's degree in HR, Psychology, Business, or related field (Master's is an advantage)At least 5 years...

  • Training Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines WNS Global Services, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    Qualifications:Minimum requirement of 10 years in the training function with excellent knowledge of contact center and customer service operations – at least 3-5 as a Training ManagerCandidate must possess at least a Bachelor College degree any fieldExcellent Interpersonal skillsExcellent English communication and writing skillsExcellent facilitation...

  • Training Manager

    5 days ago

    Quezon City, National Capital Region, Philippines Afni Full time ₱1,200,000 - ₱2,400,000 per year

    The Training Manager is responsible for designing, delivering, and optimizing training programs thatdrive workforce capability, employee engagement, and measurable business outcomes. This rolerequires balancing instructional excellence with data-driven performance management, leveragingdigital learning ecosystems, and leading a team of facilitators,...

  • Training Manager

    5 days ago

    Quezon City, National Capital Region, Philippines Afni PH Full time ₱1,800,000 - ₱2,500,000 per year

    The Training Manager is responsible for designing, delivering, and optimizing training programs thatdrive workforce capability, employee engagement, and measurable business outcomes. This rolerequires balancing instructional excellence with data-driven performance management, leveragingdigital learning ecosystems, and leading a team of facilitators,...

  • Training Assistant|OPEN FOR FRESH GRADS

    1 week ago

    Makati City, National Capital Region, Philippines Uptitude Training Corporation Full time ₱900,000 - ₱1,200,000 per year

    QualificationsBachelor's degree in Finance, Business, IT, or Education (MUST HAVE)Experience in online training, especially in financial services or bankingStrong knowledge of online banking systems and fintech solutions for MSMEsExcellent communication skills and presentation skills (MUST HAVE)Technically adept with virtual learning tools (MS Teams, Google...

  • Training Group Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines Comrise Full time ₱1,200,000 - ₱2,400,000 per year

    Qualifications:Graduate / Post Graduate in any streamExcellent written and verbal communication skills in EnglishMinimum 5 yrs. experience in the Training function, should have a sound understanding of the training functionExperience in the P&C Insurance domain, preferably Claims or Sales / ServiceExperience in training automation/digitalizationSkills / V&A...

  • Senior Training Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines WNS Full time ₱1,200,000 - ₱3,600,000 per year

    Job Description:Develop and lead a team of highly competent DMs, AMs and Trainers delivering the best of training experiences to the Account(s).Drive Training efficiency and effectiveness for the Account(s), through the Training Metrics.Plan, execute and monitor all training & development interventions for new hires and existing staff to enhance operational...

  • Senior Training Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines WNS Global Services, Inc. Full time ₱1,500,000 - ₱2,500,000 per year

    Job Description:Develop and lead a team of highly competent DMs, AMs and Trainers delivering the best of training experiences to the Account(s).Drive Training efficiency and effectiveness for the Account(s), through the Training Metrics.Plan, execute and monitor all training & development interventions for new hires and existing staff to enhance operational...

  • Senior Training Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines WNS Global Services, Inc. Full time ₱1,200,000 - ₱3,600,000 per year

    Required years of experience and specialization· Minimum of 5 years of ExperienceQualifications:· Graduate / Post Graduate in any stream· Excellent written and verbal communication skills in English· Minimum 5 yrs. experience in the Training function, should have a sound understanding of the training function· Experience in the P&C Insurance domain,...

  • Group Training Manager

    2 weeks ago

    Quezon City, National Capital Region, Philippines Risewave Consulting, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Job ResponsibilitiesDevelop and lead a team of highly competent DMs, AMs and Trainers delivering the best of training experiences to the Account(s).Drive Training efficiency and effectiveness for the Account(s), through the Training Metrics.Plan, execute and monitor all training & development interventions for new hires and existing staff to enhance...