Administrative Assistant

19 hours ago


Pasay, National Capital Region, Philippines SM Retail Full time

Job Function:

Responsible for the proper management, documentation, and inventory of company-issued mobile phones, IP phones, PLDT lines and other telco-related concerns. Ensures accurate records, timely updates and coordination with internal teams and external providers to support smooth telco operations.

Responsibilities:

I. Update Telco Masterfile

  • Maintain and update records of company-issued mobile phones for the SM Group of Companies.
  • Identify the chargeable company and handle intercompany transfers.

II. Provide support for all telco-related requests through the eTelco system.

III. Manage IP Phone Users

  • Update user records, ensuring only active and necessary lines remain.
  • Process termination of unused lines and transmit surrendered IP phones to SM Investments Inc.

IV. Attend to and resolve day-to-day telco-related operational issues.

V. Coordinate with Telco Providers, address issues and requests related to company-issued mobile phones.

VI. Coordinate with AP Shared Services – Accounting

  • Manage and resolve billing concerns related to telco services.

Key Qualification:

  • Candidate must possess at least a Bachelor's /College Degree in any course
  • With good communication, negotiation and management skills
  • Computer literate
  • Good and sound moral judgement
  • Fresh graduates are welcome to apply


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