Customer Service Representative

2 weeks ago


Quezon City, National Capital Region, Philippines BruntWork Full time ₱25,000 - ₱60,000 per year

This is a remote position.

Your Role: Customer Service Representative


Scope:

  • Monday to Friday, 8am to 5pm Eastern with an hour unpaid break
  • Remote work arrangement
  • Direct management by client with established processes and standards
  • Training provided on veterinary-specific knowledge and clinic procedures
  • Use of client-provided software and systems for daily operations



Responsibilities:

  • Handle customer service inquiries and support for veterinary clinic clients
  • Communicate effectively with pet owners regarding their animals' care
  • Follow established clinic processes and procedures
  • Collaborate with team members using designated communication software
  • Provide excellent customer service experience for all client interactions

Requirements:

  • Experienced customer service professional
  • Willingness to learn veterinary industry best practices and terminology
  • Ability to work within client's designated time zone and schedule
  • Proficiency with various software platforms and communication tools
  • Strong communication skills for interacting with pet owners

Independent Contractor Perks:
  • HMO Coverage for eligible locations
  • Permanent work-from-home
  • Immediate hiring
  • Steady freelance job
ZR_28699_JOB


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