Front Desk Coordinator
2 weeks ago
About the role
We are seeking a diligent and detail-oriented Front Desk Coordinator to join our team at THE SB CLINIC CORP' in Quezon City Metro Manila. As a full-time member of our Front Office and Guest Services team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk. Your role will be crucial in creating a welcoming and positive experience for all our patients and visitors.
What you'll be doing
- Greeting and welcoming patients and visitors in a friendly and professional manner
- Handling patient inquiries, appointments, and registration processes efficiently
- Assisting with the coordination of patient flow and workflow at the front desk
- Maintaining accurate records and updating patient information in our systems
- Providing administrative support to the medical and nursing staff as required
- Ensuring the front desk area is well-organised and presentable at all times
- Adhering to the company's policies, procedures, and professional standards
What we're looking for
- Minimum of 1 year of experience in a front desk or customer service role, preferably in a healthcare or hospitality setting
- Strong communication and interpersonal skills, with the ability to interact with patients, visitors, and colleagues in a warm and professional manner
- Excellent organisational and multi-tasking abilities, with a keen eye for detail
- Proficient in using computer systems and office software, such as Microsoft Office
- Flexibility to work in a fast-paced environment and handle various tasks simultaneously
- Knowledge of medical terminology and healthcare operations would be an advantage
What we offer
At THE SB CLINIC CORP', we are committed to providing a supportive and fulfilling work environment for our employees. In addition to a competitive salary, we offer a range of benefits, including:
- Comprehensive medical and dental insurance coverage
- Opportunities for professional development and career advancement
- Discounted healthcare services for employees and their families
- Generous paid time off and holiday leave
- Team-building activities and social events to foster a sense of community
About us
THE SB CLINIC CORP' is a leading provider of high-quality healthcare services in the Quezon City Metro Manila area. With a team of experienced medical professionals and a commitment to excellence, we strive to deliver exceptional patient care and exceed the expectations of our community. Join us in our mission to improve the health and wellbeing of our patients.
Apply now for this exciting opportunity to be part of our Front Office and Guest Services team at THE SB CLINIC CORP'.
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