Administrative Assistant
44 minutes ago
Roles and Responsibilities:
- Utilize Gentu and Snap forms for managing patient tasks.
- Schedule patient appointments and send booking confirmations via email.
- Obtain required information from other practices for patient records.
- Send screening and registration forms, as well as questionnaires, to patients.
- Accurately enter new patient details, including billing address, referrer information, Medicare details, secondary contact, and payment details.
- Save results and upload documents into PowerApp for patient files.
- Log and track practitioner tasks for efficient workflow management.
- Send theater booking forms to patients for theater lists.
- Ensure the quality control of medical records and related systems.
- Maintain the privacy and confidentiality of all patient and referrer information.
Required Experience:
- Prior experience in reception or administrative roles.
- Familiarity with computerized billing and receipting systems.
- Proven ability to work effectively both independently and as part of a team.
- Experience working in a fast-paced, high-pressure environment with fluctuating workflow demands.
Minimum Qualifications:
- Proficient in Microsoft Office/365 applications.
- Strong written and verbal communication skills with clinical and non-clinical personnel.
A Successful Candidate Must Have:
- Excellent organizational skills with the ability to plan and prioritize tasks efficiently.
- High attention to detail and the ability to maintain accuracy in all tasks.
- Collaborative and flexible approach to working with team members and internal stakeholders.
- Exceptional customer service skills to engage effectively with patients and colleagues.
- A comprehensive vocabulary and strong English communication skills to ensure clear interactions with the Australian-based team.
Proficient With:
- Medical software programs such as Gentu, Snap forms, PowerApp, and Teams.
- Telegram for after-hours communication.
Experience Advantage:
- Familiarity with Australian healthcare practices or terminology.
- Exposure to medical records management or similar administrative roles.
Job Type: Full-time
Pay: Php35, Php40,000.00 per month
Benefits:
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Transportation service provided
Work Location: In person
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