IT Service Desk Analyst
1 day ago
IT Help Desk responsibilities include:
- Serving as the first point of contact for customers seeking technical assistance over the phone or email
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Determining the best solution based on the issue and details provided by customers
Requirements and skills
- 1-5 years experience as a IT help desk or other Technical support role in a BPO industry
- At least 2nd year undergrad
- Tech savvy with working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered
Job Type: Full-time
Pay: Up to Php30,000.00 per month
Benefits:
- Health insurance
- Life insurance
Application Question(s):
- Do you have your TOR/Diploma ready?
- Previous and Expected Salary:
- Notice Period
Experience:
- ITSD: 1 year (Preferred)
Work Location: In person
-
ITSD / Service Desk Analyst - START ASAP
1 day ago
Angeles City, Central Luzon, Philippines Nezda Technologies, Inc. Full time ₱400,000 - ₱600,000 per yearAbout the role We are seeking a highly motivated and skilled ITSD / Service Desk Analyst to join our team in Angeles City, Pampanga. This full-time position will play a crucial role in providing efficient and effective IT support to our clients. As an ITSD / Service Desk Analyst, you will be responsible for troubleshooting and resolving a wide range of...
-
Service Desk Technician
3 days ago
Angeles City, Central Luzon, Philippines Brain Bubble LLC Full time ₱900,000 - ₱1,200,000 per yearEmployment: Remote ContractorCompany Base: USLocation: PH - Permanent WFHShift: GY ShiftWorkstation: Equipment ProvidedBenefits:Competitive Salary (USD Based)Permanent WFHProfessional Growth and TrainingSupportive Work EnvironmentGENERAL DESCRIPTION:The Service Desk Technician provides technical support for desktop hardware, applications, and peripherals. As...
-
Service Desk Analyst
1 week ago
Cebu City, Central Visayas, Philippines Netrix Global Full time $104,000 - $130,878 per yearAbout The OpportunityThis Service Desk Analyst position is a RemotePhilippinesbasedrole.At Netrix Global, the Service Desk Analyst will provide timely and accurate tier one technical support to all clients generated from calls and emails, as well as ticket escalations and assignments from management. They will require an aptitude for working with...
-
L1 Service Desk
5 days ago
Angeles City, Central Luzon, Philippines ProSpace Solutions OPC Full time ₱250,000 - ₱500,000 per yearResponsibilitiesProvide Customer care and technical support to internal and external customers via all active channels (voice; email; chat) using the Global ITSM.Act as the go to contact point, receiving and handling requests for technical support.Respond to a broad range of service requests for support by providing information to fulfil requests or...
-
Service Desk Trainer
2 weeks ago
Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full timeTASQ is looking for people with service desk trainer experience to work on site in Clark, Pampanga.Benefits: Quarterly performance bonus. Outstanding career development opportunities and fast-track career progression. Enjoy a fair work-life balance. HMO and life insurance for the employee and 2 dependents for free. Inside the Central Business District area....
-
IT Service Desk | Up to 30,000 Salary
1 day ago
Angeles City, Central Luzon, Philippines AUMTREND PH INC Full time ₱360,000 - ₱540,000 per yearIT Help Desk responsibilities include:Serving as the first point of contact for customers seeking technical assistance over the phone or emailPerforming remote troubleshooting through diagnostic techniques and pertinent questionsDetermining the best solution based on the issue and details provided by customersRequirements and skills1-5 years experience as a...
-
Front Desk Associate
2 weeks ago
Angeles City, Central Luzon, Philippines Sunshine Grandeur Corporation Full time $40,000 - $50,000 per yearI. Position SummaryFront Desk Associate communicates with the guests for booking and accommodation purposes or booking cancellation. He/She must fulfilled duties such as greeting guests on arrival, assign guest's rooms, issue keys, and collect payment information. Guest Service Associate work hand in hand with the housekeeping staffs, porters, transport...
-
IT Customer Service/Parts Analyst
1 week ago
Angeles City, Central Luzon, Philippines Power Mac Center Full time ₱300,000 - ₱600,000 per yearWe're Hiring – Customer Service Officer & Parts Management AnalystCompany DescriptionPower Mac Center, established in 1994, is a leading Apple Premium Reseller in the Philippines. With over 30 years of experience and 130+ retail stores nationwide, the company provides a wide range of Apple products and services including premium accessories, Apple...
-
Level 2 Help Desk Support
3 days ago
Angeles City, Central Luzon, Philippines Brainbox Full time ₱900,000 - ₱1,200,000 per yearAbout BrainboxBrainbox is different from every other BPO. It's not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that. The Brainbox core value of 'Always Be Kind' is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do...
-
IT Service Desk Specialist 2
1 week ago
Cebu City, Central Visayas, Philippines Dexcom Full time $70,000 - $120,000 per yearMeet the team:The DEXCOM Service Desk is an in-house IT helpdesk team established last 2019 and provides IT services to all Dexcom employees on their IT support needs globally. Responsible for screening, assessment and diagnosing internal IT inquiries and work IT requests as they relate to maintenance of computers and related Production Enterprise...
