IT Service Desk | Up to 30,000 Salary
1 hour ago
IT Help Desk responsibilities include:
- Serving as the first point of contact for customers seeking technical assistance over the phone or email
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Determining the best solution based on the issue and details provided by customers
Requirements and skills
- 1-5 years experience as a IT help desk or other Technical support role in a BPO industry
- At least 2nd year undergrad
- Tech savvy with working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Excellent communication skills
- Customer-oriented and cool-tempered
Job Type: Full-time
Pay: Up to Php30,000.00 per month
Benefits:
- Health insurance
- Life insurance
Ability to commute/relocate:
- Angeles: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Do you have your TOR/Diploma ready?
- Previous and Expected Salary:
- Notice Period
Experience:
- ITSD: 1 year (Preferred)
Work Location: In person
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