Senior Manager, Workforce Management

2 days ago


Philippines Conduent Full time ₱1,200,000 - ₱3,600,000 per year
Description


• Manages daily activities of WFM Shared Production Centers, including leadership effectiveness of the management team, correction of behavioral and training issues, fostering a culture of collaboration and clarity.


• Ensures that WFM employees have access to training, IT support, facilities and all resources required to be successful.


• Benchmarks with other WFM Shared Production Centers to share and learn global best practices regarding employee management.


• Optimizes use of WFM resources by sharing resources between accounts.


• Establishes a pipeline with recruiting team to ensure that WFM positions are appropriately staffed.


• Facilitates compliance with company and client security requirements to ensure there is no breach of sensitive information or nefarious use of company resources.



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