
Restaurant Server
3 days ago
RESPONSIBILITIES:
Guest Service
- Greet guests warmly and assist them to their tables if necessary
- Present menus, explain daily specials, and answer questions about
- food and beverage items
- Take accurate food and beverage orders using the POS system
- Serve orders promptly and in accordance with service standards
- Monitor guest satisfaction, anticipate additional needs, and provide recommendations when appropriate escalating issues to supervisors when necessary dining
Food & Beverage Knowledge
- Handle guest complaints or requests politely and efficiently,
- Provide guests with checks, process payments, and thank them for
- Maintain in-depth knowledge of the menu, including ingredients,
- allergens, preparation methods, and presentation.
- Upsell and suggest add-ons (appetizers, sides, desserts, beverages, and promotions).
- Understand pairing suggestions (wine, cocktails, or non-alcoholic beverages).
Operations & Standards
- Set up, clean, and reset tables quickly and efficiently.
- Assist in the preparation and organization of the dining area before,
- during, and after service.
- Follow all sanitation, hygiene, and safety guidelines.
- Collaborate with kitchen and bar staff to ensure orders are prepared accurately and served accidents.stocked with necessary supplies.
Teamwork & Communication
- Handle cutlery, glassware, and equipment with care to avoid damage
- Keep service stations, side stands, and POS terminals organized and
- Coordinate with fellow servers, kitchen, bar, and management to
- ensure smooth service flow.
- Attend pre-shift briefings and training sessions.
- Share feedback from guests with management to improve service quality.
QUALIFICATIONS:
- High school diploma or equivalent; additional training in hospitality is
- an advantage.
- Proven work experience as a Server, Waiter/Waitress, or in customer service.
- Strong communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Basic math skills for handling payments.
- Knowledge of POS systems is an advantage.
- Positive attitude, professionalism, and a strong focus on guest satisfaction.
SALARY:
- Minimum Wage
Job Type: Full-time
Application Question(s):
- Experience with POS system?
- Willing to work onsite in Makati?
Education:
- Senior High School (Required)
Experience:
- Restaurant Server: 1 year (Preferred)
Work Location: In person
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