Restaurant Server

3 days ago

Makati City, National Capital Region, Philippines Stacktrek Enterprise Inc. Full time ₱20,000 - ₱25,000 per year

RESPONSIBILITIES:

Guest Service

  • Greet guests warmly and assist them to their tables if necessary
  • Present menus, explain daily specials, and answer questions about

    food and beverage items
  • Take accurate food and beverage orders using the POS system
  • Serve orders promptly and in accordance with service standards
  • Monitor guest satisfaction, anticipate additional needs, and provide

    recommendations when appropriate
  • Handle guest complaints or requests politely and efficiently,

    escalating issues to supervisors when necessary
  • Provide guests with checks, process payments, and thank them for

    dining

Food & Beverage Knowledge
- Maintain in-depth knowledge of the menu, including ingredients,

allergens, preparation methods, and presentation.
- Upsell and suggest add-ons (appetizers, sides, desserts, beverages,

and promotions).
- Understand pairing suggestions (wine, cocktails, or non-alcoholic

beverages).

Operations & Standards
- Set up, clean, and reset tables quickly and efficiently.
- Assist in the preparation and organization of the dining area before,

during, and after service.
- Follow all sanitation, hygiene, and safety guidelines.
- Collaborate with kitchen and bar staff to ensure orders are prepared

accurately and served promptly.
- Handle cutlery, glassware, and equipment with care to avoid damage

or accidents.
- Keep service stations, side stands, and POS terminals organized and

stocked with necessary supplies.

Teamwork & Communication
- Coordinate with fellow servers, kitchen, bar, and management to

ensure smooth service flow.
- Attend pre-shift briefings and training sessions.
- Share feedback from guests with management to improve service

quality.

QUALIFICATIONS:

  • High school diploma or equivalent; additional training in hospitality is

    an advantage.
  • Proven work experience as a Server, Waiter/Waitress, or in customer

    service.
  • Strong communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Basic math skills for handling payments.
  • Knowledge of POS systems is an advantage.
  • Positive attitude, professionalism, and a strong focus on guest

    satisfaction.

SALARY:

Minimum Wage

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