Sales and Collection Officer

2 days ago

Pasig, National Capital Region, Philippines Etaxpoint Software Solutions Corp. Full time $104,000 - $130,878 per year
Job Summary:

The Sales and Collection Officer is responsible for ensuring the timely collection of payments from clients for software subscriptions, licenses, development services, or support contracts. This role involves close coordination with sales, billing, and technical teams to resolve issues, manage receivables, and maintain positive client relationships while securing the company's cash flow.


Key Responsibilities:

· Monitor and manage accounts receivable to ensure timely collection of payments for software services, products, or development projects.

· Follow up with clients through phone, email, or messaging platforms regarding outstanding invoices and payment reminders.

· Prepare, create, generate and send invoices, statements of account (SOA), and payment schedules in coordination with the finance or billing team.

· Maintain accurate and up-to-date records of collections activity, payment status, and client communications.

· Coordinate with the sales or project teams to resolve disputes, clarify billing details, or confirm service delivery.

· Assess client payment behavior and recommend appropriate action (e.g., follow-ups, payment terms adjustments, or credit holds).

· Prepare weekly and monthly sales, accounts receivables, collection reports and other related reports for internal tracking and management updates.

· Ensure compliance with company policies, client contracts, and relevant financial regulations.

· Maintains accurate records of received PDCs, ensuring alignment with due dates and client payment terms.


Qualifications:

· Bachelor's degree in Accounting, Finance, Business Administration, or a related field.

· Atleast three (3)years experience in collections or accounts receivable, preferably in the IT or software industry.

· Familiarity with invoicing processes, financial systems, and customer account management (CRM) or any accounting system.

· Proficiency in Microsoft Excel and accounting

· Strong communication and negotiation skills.

· High attention to detail and ability to manage multiple accounts simultaneously.

· Discretion and professionalism in handling client financial information.


Key Competencies:

· Persistence and problem-solving abilities

· Strong organizational and time management skills

· Customer service orientation with tact and diplomacy

· Ability to work independently and as part of a cross-functional team

· Focused on timely task completion

· Committed to delivering results on schedule


Working Conditions:

· Office-based

· Normal working hours with flexibility to adjust for client availability or urgent collections (9AM to 6:30PM Mondays-Fridays)

For interested applicants, please send your updated CV at

(Email Subject should be: Position Applied For - Applicant - Full Name)

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