credit and collection officer

5 days ago

Pasig, National Capital Region, Philippines Starport Armada Solutions Inc. Full time

Credit Analysis and Approval:

  • Evaluate creditworthiness of new and existing customers.
  • Set credit limits and terms based on established guidelines.
  • Monitor and adjust credit limits as needed.

Invoice Processing and Dispatch:

  • Ensure accurate and timely invoicing.
  • Prepare and distribute invoices to customers.
  • Maintain accurate records of invoices and payments.

Debt Collection:

  • Contact customers with overdue accounts to remind them of outstanding balances.
  • Negotiate payment plans and settlement agreements.
  • Escalate delinquent accounts to legal or collection agencies as necessary.
  • Maintain accurate records of collection efforts.

Customer Service:

  • Respond to customer inquiries and resolve issues related to billing and payments.
  • Provide excellent customer service to maintain positive relationships.

Reporting:

  • Generate regular reports on accounts receivable aging, collections, and other relevant metrics.
  • Analyze reports to identify trends and areas for improvement.

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