Business Unit Head

16 hours ago

Ortigas Metro Manila, Philippines JTC Group of Companies Full time ₱2,000,000 - ₱2,500,000 per year

Job description

As a Business Unit Head, you will be responsible for leading the efficient operational delivery of advanced. You will manage every aspect of the day to day clinic operations, ensuring the highest quality of service is provided for patients, whilst driving sales and improving staff performance.

Key Responsibilities:

  • To lead, motivate and manage clinic staff to encourage a high performing team – Appraise, encourage and support– Ensure all staff are trained effectively and manage performance/conflict where necessary.
  • Deliver industry leading customer service that takes us from "Good to Great"
  • Develop and maintain a customer focused culture within the clinic that delivers high standards of service and creates long term relationships with clients.
  • Manage client expectations by reporting and managing all client complaints in line with company protocol where necessary
  • Effective staff rotating - Ensuring we have the right people in the right place at the right time enabling full clinic optimization. Using every possible opportunity to facilitate clinic efficiency
  • P&L management, taking every opportunity to minimize costs and maximize revenue – Review and analyze
  • Plan and implement stock control to maximize sales and minimize any stock loss
  • Ensure all organizational audit, policies and protocol standards are met at all times
  • Ensure continual review of administration and operational procedures within operations

Qualifications/Requirements:

  • Good working knowledge of Food Industry
  • Experience of working within a medical or highly regulated environment
  • Ability to work flexibly to suit the hours and needs of the business

Minimum Qualifications

  • At least 5 years of experience as a manager
  • Excellent communication skills both oral and written as well as presentation skills
  • Demonstrated people leadership and development
  • Highly autonomous and goal/objective driven with their work
  • Motivated, organized and professional and strong track record of commercial and financial acumen
  • Strong analytical and planning skills
  • Excellent problem-solving skills
  • High leadership and analytical skills
  • Prior success in fast-paced startup environments
  • Willing to be assigned in Ortigas Pasig City

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