
Telesales Representative
2 weeks ago
About Helios
Helios is a venture-backed, mission-driven solar start-up committed to making clean energy accessible throughout the Philippines. We are currently focused on solving the residential solar market's biggest challenges and are at a critical inflection point, moving from early-stage growth to establishing a scalable, nationwide presence. We've built an initial team of dedicated professionals and are now focused on professionalizing our operations to meet ambitious growth targets.
Job Description – Telesales Representative
Position Overview:
The Telesales Representative is responsible for outbound calls, qualifying prospects, and
securing confirmed appointments for the Fieldforce team. This role is the first touchpoint of the
sales funnel and plays a critical role in driving customer engagement and pipeline growth.
Key Responsibilities:
- Conduct daily outbound cold calls to potential customers based on provided leads.
- Qualify prospects by identifying decision-makers and customer needs.
- Book and confirm appointments for Fieldforce and record details in HubSpot.
- Maintain accurate call records, reach statistics, and appointment outcomes.
- Achieve daily, weekly, and monthly KPI targets (calls, reach, appointments).
- Coordinate with Fieldforce to ensure appointment quality and readiness.
- Provide feedback on lead quality and customer responses.
KPIs:
- Number of Calls (daily/weekly)
- Number of Reach (contacts made with decision-makers)
- Number of Appointments Booked
- Appointment Show-up Rate
Skills & Qualifications:
- Strong communication and persuasion skills.
- Comfortable with outbound calling and handling rejections.
- Organized and detail-oriented in tracking leads and activities.
- Experience in telesales or call center environment is a plus.
- Familiarity with CRM tools (HubSpot preferred).
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