Telesales Representative

1 week ago

Pasig, National Capital Region, Philippines Helios (PH) Sustainable Energy Corp Full time ₱600,000 - ₱1,200,000 per year

About Helios

Helios is a venture-backed, mission-driven solar start-up committed to making clean energy accessible throughout the Philippines. We are currently focused on solving the residential solar market's biggest challenges and are at a critical inflection point, moving from early-stage growth to establishing a scalable, nationwide presence. We've built an initial team of dedicated professionals and are now focused on professionalizing our operations to meet ambitious growth targets.

Job Description – Telesales Representative

Position Overview:

The Telesales Representative is responsible for outbound calls, qualifying prospects, and

securing confirmed appointments for the Fieldforce team. This role is the first touchpoint of the

sales funnel and plays a critical role in driving customer engagement and pipeline growth.

Key Responsibilities:

  • Conduct daily outbound cold calls to potential customers based on provided leads.
  • Qualify prospects by identifying decision-makers and customer needs.
  • Book and confirm appointments for Fieldforce and record details in HubSpot.
  • Maintain accurate call records, reach statistics, and appointment outcomes.
  • Achieve daily, weekly, and monthly KPI targets (calls, reach, appointments).
  • Coordinate with Fieldforce to ensure appointment quality and readiness.
  • Provide feedback on lead quality and customer responses.

KPIs:

  • Number of Calls (daily/weekly)
  • Number of Reach (contacts made with decision-makers)
  • Number of Appointments Booked
  • Appointment Show-up Rate

Skills & Qualifications:

  • Strong communication and persuasion skills.
  • Comfortable with outbound calling and handling rejections.
  • Organized and detail-oriented in tracking leads and activities.
  • Experience in telesales or call center environment is a plus.
  • Familiarity with CRM tools (HubSpot preferred).

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