Guest Experience Expert

Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their...

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting...

Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting Spa...

About the RoleWe are looking for a Reservations Staff to join our team The ideal candidate is organized, courteous, and passionate about providing exceptional guest service from the very first point of contact. You will be responsible for managing table reservations, coordinating with the service team, and ensuring a smooth guest dining experience.Key...

We are seeking a highly motivated and guest-focused FRONT OFFICE SUPERVISOR to lead our front office team. The ideal candidate will be responsible for ensuring smooth and efficient front office operations, providing outstanding guest service, and creating a welcoming and positive environment for our guests.Responsibilities:Supervise and coordinate the...

Job descriptionSUMMARY:The Front Office Supervisor will be responsible for supervising the Front Office/Guest Services Team of The Mansion Boutique Hotel. This role will be supporting Management in the day-to-day operations of The Mansion – a family-friendly boutique hotel.The Front Office Supervisor is an integral part of the GCAC team. The ideal...

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and...

Job descriptionDuties and Responsibilities:· Handle guest check-ins and check-outs appropriately.· Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.· Maintains safe and clean reception area by complying with procedures, rules and regulations.· Maintains continuity among employees by documenting...

The Wait Staff is responsible for providing excellent customer service by ensuring guests have a pleasant dining experience. This role involves taking food and beverage orders, delivering orders promptly and accurately, attending to guest needs, and maintaining cleanliness and organization of the dining area. The Wait Staff serves as the frontline...

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements...