Cantonese Client Service Support

5 days ago


Makati City, National Capital Region, Philippines J-K International Language Center Full time ₱1,080,000 - ₱1,200,000 per year

Company Profile: This company is one of the largest International Banks, serving more than 5 million customers around the world.

Position: Cantonese Client Service Support

Industry: Bank and Financial Company

Location: Makati City

Schedule: Dayshift Schedule

Salary: Php95,000 - Php100,000 (Negotiable based on experience)

Work Set-up: Hybrid Set-up (50% onsite & 50% at home)

BENEFITS:

Competitive salary with annual performance bonus

Transportation Allowance

Rice Allowance

In-house company

Work-life balance

Leave credits (Sick Leave & Vacation Leave)

Retirement Plan

Life Insurance

HMO with 2 dependents

Government Mandated Benefits

Provided work equipment

REQUIREMENTS OF THE JOB:

Open to Filipinos and Filipino-Chinese who are proficient in Cantonese and English.

Open to Foreigners who require a working visa.

Having experience in a financial institution and the banking industry.

Having CSR experience is a big advantage.

Possesses experience as a Subject Matter Expert in Transaction Banking, with a particular focus on Cash Management or Trade Finance products.

RESPONSIBILITIES OF JOB APPLICATION:

Provide high-quality support to corporate clients by efficiently handling and responding to inquiries and calls related to their banking needs.

Take ownership in identifying and reporting potential risk events, while strictly upholding customer confidentiality and data protection standards.

Ensure prompt resolution of customer requests and accurate execution of customer verification procedures in accordance with established protocols.

RECRUITMENT PROCESS:

Paper Screening

Interview

Hiring Manager Interview (Language Assessment)

Job Offer

Job Type: Full-time

Pay: Php95, Php100,000.00 per month

Work Location: In person



  • Makati City, National Capital Region, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

    Company BenefitsUp to 14th month payHMO on Day 1Vacation and Sick Leave Credits on RegularizationResponsibilitiesAnswer queries from members and provider regarding medical claims, coverage, hospitalization both in English, Mandarin / Cantonese (Calls, Email & Chat)Adhere to the department's target of 24 hours response time for all written...


  • Quezon City, National Capital Region, Philippines GGIS - Global Group Innovative Services Full time ₱99,000 - ₱109,000 per year

    Cantonese Bilingual role in BPO:Work Setup: OnsiteShift: Night shiftLocation: QC North Edsa, Panorama TechnocenterSalary: ₱99k–₱109k fixedRequirement: Strong communication in Cantonese & EnglishStart date: ASAP this SeptemberJob Type: Full-timePay: Php99, Php109,000.00 per monthBenefits:Flexible schedulePaid trainingPay raiseTransportation service...


  • Quezon City, National Capital Region, Philippines VXI Global Solutions Full time ₱60,000 - ₱120,000 per year

    Company DescriptionVXI Global Solutions is a leading BPO provider specializing in customer service, customer experience, and digital solutions. Founded in 1998, the company boasts 43,000 employees across more than 40 locations globally, including North America, Asia, Europe, and the Caribbean. VXI delivers omnichannel and multilingual support, software...


  • Quezon City, National Capital Region, Philippines VXI Global Solutions Full time ₱150,000 - ₱250,000 per year

    It's fun to work in a company where people truly BELIEVE in what they are doingWe're committed to bringing passion and customer focus to the business.TasksHandles all incoming phone calls with courtesy and professionalism.Answers inbound customer calls and effectively responds to customer inquiries.Ensures the resolution of client concerns/inquiries,...


  • Makati City, National Capital Region, Philippines Emapta Full time

    Empower Traders with Seamless Support in the World of DeFi Our client is a regulated Forex CFD platform revolutionizing how the world trades. Built by real traders for traders, they make institutional-grade trading accessible to everyone-offering fast execution, deep liquidity, and unmatched transparency. With advanced tools and global expertise, our client...


  • Makati City, National Capital Region, Philippines Emapta Full time ₱900,000 - ₱1,200,000 per year

    Turn Complex Trading Challenges into Seamless Client Experiences Step into the dynamic world of decentralized finance with our client, a regulated Forex CFD platform transforming how traders access global markets. Built by seasoned experts frustrated with outdated systems, they deliver institutional-grade tools, ultra-fast execution, and deep liquidity once...


  • Quezon City, National Capital Region, Philippines ECLARO Full time ₱200,000 - ₱250,000 per year

    Role: Analyst - Purchase to Pay (Cantonese)Purpose of the Role:The Analyst - Purchase to Pay is responsible for accurately processing supplier invoices, maintaining vendor master data, and executing timely payments while adhering to company policies and controls. The role supports the Subject Matter Expert and Team Leader in ensuring that Procure to Pay...


  • Makati City, National Capital Region, Philippines Tahche Outsourcing Services Full time ₱30,000 - ₱60,000 per year

    Our US Partner specializes in custom product design and branding. They offer services for creating personalized items, such as branded merchandise and promotional products, utilizing techniques like screen printing, embroidery, and digital printing. Their focus is on helping businesses enhance their brand identity through custom-designed products.As the...


  • Makati City, National Capital Region, Philippines Etrading Software Full time

    Stable. Secure. Essential.Join the Tech Partner Behind Regulator-Mandated Financial Systems Worldwide.At Etrading Software, you'll be part of the team that designs and builds high-performance, low-latency systems used by global financial institutions, including Fortune 500 banks - across Europe, the UK, and beyond. This role is ideal for someone who enjoys...


  • Makati City, National Capital Region, Philippines Onward Worldwide Management & Consultancy Full time

    For a Client Support Agent role, the team generally looks for a candidate with strong communication & negotiation skills, solid analytical & logical thought process and easy to train.Responsibilities:New/Existing Client SupportResolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to clientsIdentify...