Cantonese Client Service Support
6 days ago
Company Profile: This company is one of the largest International Banks, serving more than 5 million customers around the world.
Position: Cantonese Client Service Support
Industry: Bank and Financial Company
Location: Makati City
Schedule: Dayshift Schedule
Salary: Php95,000 - Php100,000 (Negotiable based on experience)
Work Set-up: Hybrid Set-up (50% onsite & 50% at home)
BENEFITS:
Competitive salary with annual performance bonus
Transportation Allowance
Rice Allowance
In-house company
Work-life balance
Leave credits (Sick Leave & Vacation Leave)
Retirement Plan
Life Insurance
HMO with 2 dependents
Government Mandated Benefits
Provided work equipment
REQUIREMENTS OF THE JOB:
Open to Filipinos and Filipino-Chinese who are proficient in Cantonese and English.
Open to Foreigners who require a working visa.
Having experience in a financial institution and the banking industry.
Having CSR experience is a big advantage.
Possesses experience as a Subject Matter Expert in Transaction Banking, with a particular focus on Cash Management or Trade Finance products.
RESPONSIBILITIES OF JOB APPLICATION:
Provide high-quality support to corporate clients by efficiently handling and responding to inquiries and calls related to their banking needs.
Take ownership in identifying and reporting potential risk events, while strictly upholding customer confidentiality and data protection standards.
Ensure prompt resolution of customer requests and accurate execution of customer verification procedures in accordance with established protocols.
RECRUITMENT PROCESS:
Paper Screening
Interview
Hiring Manager Interview (Language Assessment)
Job Offer
Job Type: Full-time
Pay: Php95, Php100,000.00 per month
Work Location: In person
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