Cantonese Client Service Support

6 days ago

Makati City, National Capital Region, Philippines J-K International Language Center Full time ₱1,080,000 - ₱1,200,000 per year

Company Profile: This company is one of the largest International Banks, serving more than 5 million customers around the world.

Position: Cantonese Client Service Support

Industry: Bank and Financial Company

Location: Makati City

Schedule: Dayshift Schedule

Salary: Php95,000 - Php100,000 (Negotiable based on experience)

Work Set-up: Hybrid Set-up (50% onsite & 50% at home)

BENEFITS:

Competitive salary with annual performance bonus

Transportation Allowance

Rice Allowance

In-house company

Work-life balance

Leave credits (Sick Leave & Vacation Leave)

Retirement Plan

Life Insurance

HMO with 2 dependents

Government Mandated Benefits

Provided work equipment

REQUIREMENTS OF THE JOB:

Open to Filipinos and Filipino-Chinese who are proficient in Cantonese and English.

Open to Foreigners who require a working visa.

Having experience in a financial institution and the banking industry.

Having CSR experience is a big advantage.

Possesses experience as a Subject Matter Expert in Transaction Banking, with a particular focus on Cash Management or Trade Finance products.

RESPONSIBILITIES OF JOB APPLICATION:

Provide high-quality support to corporate clients by efficiently handling and responding to inquiries and calls related to their banking needs.

Take ownership in identifying and reporting potential risk events, while strictly upholding customer confidentiality and data protection standards.

Ensure prompt resolution of customer requests and accurate execution of customer verification procedures in accordance with established protocols.

RECRUITMENT PROCESS:

Paper Screening

Interview

Hiring Manager Interview (Language Assessment)

Job Offer

Job Type: Full-time

Pay: Php95, Php100,000.00 per month

Work Location: In person

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