Cantonese / Mandarin Bilingual Customer Service

5 days ago

Makati City, National Capital Region, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

Company Benefits

  • Up to 14th month pay
  • HMO on Day 1
  • Vacation and Sick Leave Credits on Regularization

Responsibilities

  • Answer queries from members and provider regarding medical claims, coverage, hospitalization both in English, Mandarin / Cantonese (Calls, Email & Chat)
  • Adhere to the department's target of 24 hours response time for all written correspendence
  • Multi-tasking of assigned daily workload as well as ad hoc assignments
  • Become an expert in product knowledge to provide accurate information to clients in a timely manner
  • Assist the in-house medical team in coordinating client`s hospital admissions, repatriations, evacuations and other cases as required

Qualifications

  • Previous Call Center experience in a Bilingual Role is required
  • At least 1 year experience in a Mandarin/Cantonese role is required
  • Can work with minimal supervision and can work with deadlines
  • Bachelor's Degree is preferred but not required
  • Must be willing to work in rotating shifts
  • Must be willing to work onsite in Makati for the first 6 months
  • Fluent English, Mandarin/Cantonese

  • Cantonese Bilingual Agent

    2 weeks ago

    Quezon City, National Capital Region, Philippines VXI Global Solutions Full time ₱60,000 - ₱120,000 per year

    Company DescriptionVXI Global Solutions is a leading BPO provider specializing in customer service, customer experience, and digital solutions. Founded in 1998, the company boasts 43,000 employees across more than 40 locations globally, including North America, Asia, Europe, and the Caribbean. VXI delivers omnichannel and multilingual support, software...

  • Cantonese Bilingual role in BPO

    1 week ago

    Quezon City, National Capital Region, Philippines GGIS - Global Group Innovative Services Full time ₱99,000 - ₱109,000 per year

    Cantonese Bilingual role in BPO:Work Setup: OnsiteShift: Night shiftLocation: QC North Edsa, Panorama TechnocenterSalary: ₱99k–₱109k fixedRequirement: Strong communication in Cantonese & EnglishStart date: ASAP this SeptemberJob Type: Full-timePay: Php99, Php109,000.00 per monthBenefits:Flexible schedulePaid trainingPay raiseTransportation service...

  • Bilingual Customer Service Representative

    1 day ago

    Quezon City, National Capital Region, Philippines Unify CX Full time ₱200,000 - ₱250,000 per year

    UnifyCX is looking for an extraordinary Bilingual Mandarin-English Customer Service Representative to join our motivated and ambitious team.What Will You Do?We are looking for proactive and results-oriented Bilingual Mandarin-English Customer Service Representatives to join our team. In this vital role, you will focus on building strong relationships with...

  • Customer Service Representative

    7 days ago

    Makati City, National Capital Region, Philippines First Maritime Shared Services, Inc. Full time ₱20,000 - ₱50,000 per year

    Join Team FMSSWe're looking for aBilingual Experience Centre Ambassador (Mandarin)to deliver world-class guest experiences for our international clients.If you're passionate about travel, hospitality, and customer service — this is your chance to shine in a global environment that valuesinnovation, customer satisfaction, and employee growth.What you'll do:...

  • Customer Service Representative – Mandarin

    2 weeks ago

    Makati City, National Capital Region, Philippines Musa's Group Full time ₱900,000 - ₱1,080,000 per year

    About the RoleWe are looking for a motivated and customer-focused individual to join our team as aCustomer Service Representative. In this role, you will support our clients by providing excellent service through phone, email, and chat, with a focus on customers in Mandarin-speaking markets.Key ResponsibilitiesRespond promptly to customer inquiries via...

  • Cantonese Client Service Support

    5 days ago

    Makati City, National Capital Region, Philippines J-K International Language Center Full time ₱1,080,000 - ₱1,200,000 per year

    Company Profile: This company is one of the largest International Banks, serving more than 5 million customers around the world.Position: Cantonese Client Service SupportIndustry: Bank and Financial CompanyLocation: Makati CitySchedule: Dayshift ScheduleSalary: Php95,000 - Php100,000 (Negotiable based on experience)Work Set-up: Hybrid Set-up (50% onsite &...

  • Mandarin Bilingual

    1 day ago

    Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱1,000,000 - ₱1,500,000 per year

    Work Setup: Onsite (Quezon City) Shift: Shifting Schedule Eligibility: Filipino citizen or PH permanent visa holder Required Qualifications:Proficient in Mandarin and English in listening, reading, writing, and speaking (at least HSK 5 proficiency level)Minimum 2 years in College completed Preferably with at least 1-year BPO experience/CSR BackgroundNo...

  • Customer Service

    2 weeks ago

    Makati City, National Capital Region, Philippines SpringSkill Full time ₱9,000,000 per year

    Job Title: Customer Service - Mandarin (Financial)Work Location: Rockwell, MakatiSalary: ₱75,000.00Job SummaryWe are seeking Mandarin-speaking professionals to join a Financial Services team in Rockwell. This role does not require prior call center experience (CCE), making it an excellent opportunity for candidates looking to start or transition into the...

  • Mandarin Bilingual

    1 day ago

    Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱150,000 - ₱250,000 per year

    Work Setup: Onsite (Quezon City)Shift: Shifting ScheduleEligibility: Filipino citizen or PH permanent visa holderRequired Qualifications:Proficient in Mandarin and English in listening, reading, writing, and speaking (at least HSK 5 proficiency level)Minimum 2 years in College completed Preferably with at least 1-year BPO experience/CSR BackgroundNo BPO...

  • Mandarin Speaker – Financial Account | No Experience Needed | Earn Up to 75,000

    7 days ago

    Makati City, National Capital Region, Philippines LEX iSolutions PH Full time ₱900,000 per year

    Location: Rockwell, Makati CitySalary: ₱75,000 / monthOpenings: 1 slot only Apply now — limited hiring About the RoleWe're looking for a Mandarin-speaking professional to join our Financial Services team in Rockwell, Makati. This is a great opportunity for bilingual individuals who want to start or grow their career in the financial industry — no call...