Performance Development Manager
6 days ago
Key Responsibilities:
Performance Management System Design & Implementation
- Design a structured, easy-to-use performance management system tailored to organizational needs (e.g., quarterly, bi-annual, or annual cycles).
- Develop clear documentation: guidelines, templates, rating scales, competency frameworks, and user manuals.
- Map out workflows for setting goals, tracking progress, performance reviews, feedback collection, and scoring.
- Create systems that accommodate both regular feedback loops and formal evaluation periods.
Process Setup & Rollout
- Build end-to-end processes: from goal setting (KPIs, OKRs) to review scheduling, calibration, and approval flows.
- Coordinate with IT/HRIS teams for tool setup or configuration (e.g., Excel trackers, Google Forms, or software like Lattice, BambooHR, Workday).
- Lead pilot tests, troubleshoot issues, and refine the system before full-scale deployment.
Monitoring & Tracking
- Build dashboards and trackers to monitor submission rates, timelines, and completion of performance-related tasks.
- Ensure performance records are organized, accurate, and accessible for reference in promotions, compensation reviews, and training needs.
Support Materials & Training
- Develop user-friendly how-to guides and quick-reference materials for employees and managers.
- Conduct system onboarding or training sessions for teams during launch and major review periods.
- Serve as the main point of contact for all performance management process questions.
Coordination & Compliance
- Ensure adherence to timelines and policy requirements during performance evaluation cycles.
- Work with managers, HRBPs, and department heads to ensure data consistency and process compliance.
- Coordinate performance data collection for compensation reviews, promotions, and development planning.
Qualifications:
- Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field
- At least 4–6 years of HR experience, preferably with direct experience building or running a performance management system
- Strong process management, documentation, and implementation skills
- Proficiency in Excel, Google Sheets, HRIS platforms, or any performance management software
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