Account Manager

2 days ago

Work from Home, Philippines SurveySync 3D Full time ₱40,000 - ₱60,000 per year

Role: Account Manager

Compensation: OTE $35,000 USD | $24,000 base + $11,000 uncapped commission

Location: Remote

Work Hours: 8am to 5pm US Eastern Time (Strictly Required)

Reporting to: Founder

Why Join SurveySync 3D?

  • Build the go‑to‑market engine of a fast‑growing 3D reality‑capture SaaS already trusted by 40+ survey firms across three continents.
  • Own revenue and customer outcomes from day one and step into a team‑lead role within 12‑18 months.
  • Work directly with the founder in a transparent, outcome‑driven culture and influence the product roadmap.
  • Get paid in stable USD with clear upside and benefits.

What We Do

SurveySync 3D converts raw point clouds (E57) and 360° imagery into lightweight, shareable browser tours with measurement, markup, and API integration. We help surveyors save costs, cut site revisits, enable remote collaboration, and reduce carbon footprints for AEC teams.

What you'll do

Revenue generation (≈ 70 % of your time)

  • Prospect around 20 targeted firms daily via email, LinkedIn, and phone.
  • Book at least six qualified demos per week and convert four new customers per month.
  • Negotiate plans, close contracts, and own renewals and upsells.
  • Maintain pipeline and notes in HubSpot; publish a weekly KPI summary.

Customer success & light operations (≈ 30 %)

  • Onboard new customers and run health‑check calls at 30 and 90 days.
  • Answer inbound tickets in Intercom within one hour during your shift.
  • Keep churn under 5 % and CSAT above 90 %.
  • Issue simple invoices in Odoo and follow up on overdue balances.
  • Capture product feedback and coordinate with engineering.

Build & improve

  • Design and iterate playbooks for prospecting, demos, onboarding, and retention.
  • Run experiments, document learnings, and scale what works.
  • Collaborate on go‑to‑market strategy, pricing, and competitive positioning.

What We're Looking For

  • 3+ years in SaaS sales, customer success, or growth, including personal closing quota.
  • Proven ability to hunt, demo, and retain small‑to‑mid‑market customers.
  • Excellent written and spoken English
  • Confident with HubSpot (or similar CRM), LinkedIn Sales Navigator, Intercom, and spreadsheets.
  • Comfortable working with technical products; any exposure to 3D, point‑cloud, BIM, or AEC workflows is a bonus.
  • Self‑starter who thrives in a remote, high‑ownership environment.

Our Hiring Process

  • Application Review: We'll look at your résumé, video, and cover letter
  • Intro Call minutes): Quick screen and Q&A
  • Challenge Task: A real-world scenario to assess your thinking
  • Final Interview: A deeper conversation with the founder
  • Offer Stage: If it's a match, we move fast, usually within a week

If you're excited about owning the full customer journey and growing a high-potential 3D SaaS product, we want to meet you

Job Type: Full-time

Benefits:

  • Work from home

Work Location: Remote

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