IT Support Assistant

1 week ago

Baguio City, Cordillera, Philippines SmoothMoves, Inc. Full time ₱250,000 - ₱350,000 per year
Qualifications:
  • At least 2nd yr College undergraduate of Information Technology or any related course.
  • At least 1 year of working experience is an advantage, but not required.
  • To be assigned in Registry of Deeds- Benguet Province
  • Highly motivated and has the ability to coordinate.
  • Must be highly organized and systematic individual. 
  • Must have a sense of urgency and initiative.
  • Able to cope with pressures and deadlines.
  • Working Condition / Schedule 8 am-5 pm Monday – Friday (required to render overtime if needed).

Job Description:
  • Attends to the day-to-day IT-related issues at the assigned Registry of Deeds (RD).
  • Ensures continuous and smooth IT operations of the assigned RD.  
  • Provides maintenance support of all IT Infrastructure and Site Support facilities of the assigned RD.  
  • Communicates with Headquarters for the resolution of operational incidents encountered. 
  • Coordinates all IT activities and operations inherent to the continuous operation with direct reporting to the Area Supervisor. 
  • Prepares the Operations report on a weekly and monthly basis.     
  • Participates in the daily IT operations of the site.
  • Monitors and maintains site inventory of supplies and assets. 
  • Responds in a timely manner to all IT-related requests, such as technical problems and inquiries from LRA personnel.  
  • Provides an updated list of installed, delivered, and pulled out IT equipment. 
  • Assets are properly tagged, and an updated inventory of these assets is kept and maintained.
  • Critical incidents in sites are resolved immediately.
  • ICN closure rate should be within 24 hours (within the same day). Regular incidents at sites are resolved in a timely manner. 
  • Submits Daily/Weekly/Monthly/Quarterly Site reports, Deposit Slip.
  • Prepayment documents ensure 100% accomplishment of the site logbook reports.
  • Performs all other related duties that may be assigned from time to time. 

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