Team Leader/ CRM Manager

2 weeks ago

Taguig, National Capital Region, Philippines 360-365 MARKETING OPC Full time ₱360,000 - ₱480,000 per year

Job Opening: Team Leader / CRM Manager (Healthcare Account)

Company: 360–365 Marketing OPC

Location: Taguig City

Work Schedule: Night Shift

Salary Range: ₱30,000–₱40,000

Start Date: ASAP

Position Overview

360–365 Marketing OPC is urgently hiring a Team Leader/CRM Manager with solid experience handling healthcare accounts. The ideal candidate has strong leadership skills, can manage CRM operations, and can guide a team to consistently meet KPIs in a fast-paced night-shift environment.

Qualifications

  • Proven experience as a Team Leader, Supervisor, or CRM Manager
  • Background in healthcare accounts is required
  • Strong leadership, coaching, and performance management skills
  • Excellent communication, analytical, and problem-solving abilities
  • Comfortable and experienced working the night shift
  • Can start immediately

Key Responsibilities

  • Lead and mentor a team to achieve performance targets
  • Oversee CRM systems, workflows, and customer service processes
  • Monitor team metrics and prepare performance reports
  • Handle escalations and ensure high-quality customer experience
  • Ensure compliance with data privacy and healthcare-related protocols
  • Collaborate with management on strategy and operational improvements

Benefits

  • Night Differential Pay
  • HMO upon regularization
  • Government Mandated Benefits (SSS, PhilHealth, Pag-IBIG, etc.)

How to Apply

Send your updated resume to -

Applications are processed immediately — Start ASAP

Job Types: Full-time, Permanent

Pay: Php30, Php40,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Promotion to permanent employee

Work Location: In person

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