Call Center Agent with or without Experience- Bridgetowne Site

12 hours ago

Pasig, National Capital Region, Philippines NEW ERA PLACEMENT AGENCY CO. Full time ₱150,000 - ₱250,000 per year

The role

Join our vibrant and growing team as a Call Centre Agent at NEW ERA PLACEMENT AGENCY CO.'. Based in our modern Pasig City office, you'll be providing exceptional customer service to our diverse client base. This full-time role offers the opportunity to kickstart your career in the thriving call centre industry.

What you'll be doing

  1. Responding to inbound customer inquiries via phone, email and chat
  2. Providing knowledgeable and courteous assistance to resolve customer concerns
  3. Documenting customer interactions and maintaining detailed records
  4. Contributing to the continuous improvement of our call centre operations
  5. Collaborating with cross-functional teams to enhance the customer experience

What we're looking for

  1. Excellent communication and interpersonal skills
  2. Strong problem-solving and critical thinking abilities
  3. Proficiency in both written and spoken English
  4. Genuine passion for providing outstanding customer service
  5. Prior call centre or customer service experience is preferred, but not essential
  6. Adaptability and the ability to work well in a fast-paced, dynamic environment

What we offer

At NEW ERA PLACEMENT AGENCY CO.', we are committed to creating an engaging and supportive work environment. You'll enjoy a competitive salary, opportunities for career advancement, and a range of benefits that prioritise your well-being. Our state-of-the-art facilities, collaborative culture, and ongoing training and development programmes will empower you to thrive in your role.

About us

NEW ERA PLACEMENT AGENCY CO.' is a leading provider of call centre services, serving a diverse portfolio of clients across multiple industries. With a strong focus on innovation and customer satisfaction, we are dedicated to delivering exceptional results for our clients and creating rewarding career opportunities for our team. Join us and be a part of our continued success story.

Apply now to begin your journey with NEW ERA PLACEMENT AGENCY CO.'

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