bridgetowne site

1 day ago

Pasig, National Capital Region, Philippines LUMER UNIVERSAL MANAGEMENT SERVICES INC Full time ₱200,000 - ₱400,000 per year

About the role

LUMER UNIVERSAL MANAGEMENT SERVICES INC' is seeking a motivated and customer-focused individual to join our team as a BRIDGETOWNE SITE | NO VERSANT. This full-time role is based in Pasig City Metro Manila and is a crucial part of our customer service operations.

What you'll be doing

  • Answering incoming calls and providing exceptional customer service to our clients
  • Resolving customer inquiries and concerns in a timely and professional manner
  • Maintaining accurate records and documenting all customer interactions
  • Identifying opportunities to improve processes and enhance the customer experience
  • Collaborating with cross-functional teams to ensure seamless customer service delivery
  • Adhering to all company policies, procedures, and quality standards

What we're looking for

  • Previous experience in a customer service or call centre role, preferably in the Call Centre & Customer Service industry
  • Excellent communication and interpersonal skills, with the ability to listen, empathise, and effectively resolve customer issues
  • Strong problem-solving and critical-thinking skills to handle a variety of customer inquiries
  • Proficient in using computer systems and software applications
  • A commitment to providing outstanding customer service and a genuine passion for helping others
  • Flexibility to work in a fast-paced, dynamic environment

What we offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Supportive and inclusive work environment
  • Employee wellness initiatives and work-life balance programs

About us

LUMER UNIVERSAL MANAGEMENT SERVICES INC' is a leading provider of comprehensive business solutions, serving a diverse range of industries. Our mission is to empower our clients with innovative strategies and exceptional service, driving their success and the growth of our company. Join our dynamic team and be a part of our continued success

Apply now and take the first step towards an exciting career with LUMER UNIVERSAL MANAGEMENT SERVICES INC'.

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