Senior Consumer Care Manager

This job is with Reckitt, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.

We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.

The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.

About The Role
We're in search of a proactive Quality Associate to join the Reckitt team, where innovation and science converge to make a real-world impact. You'll contribute to the growth of our trusted product portfolio, ensuring the highest standards of quality. Your expertise will drive activities from concept to execution, fostering an environment of continuous improvement. If you thrive in a dynamic atmosphere and are looking for a role where your actions directly contribute to the company's success, we would love to see your application.

Your responsibilities

• Degree in Chemistry, Biology, Engineering, or another relevant science.
• Familiarity with R & D processes and working within a GMP environment.
• Strong project management experiences with demonstrable problem-solving skills.
• Independent and self-starting with the resilience needed to thrive in a fast-paced environment.
• Ability to lead and motivate others, showing strong interpersonal competence and team commitment.
• Commercially aware, with the ability to propose improvements and challenge the status quo for better results.
• Adaptable and collaborative nature, prepared to take accountability for a broad range of activities.

The experience we're looking for

• Degree in Chemistry, Biology, Engineering, or another relevant science.
• Familiarity with R & D processes and working within a GMP environment.
• Strong project management experiences with demonstrable problem-solving skills.
• Independent and self-starting with the resilience needed to thrive in a fast-paced environment.
• Ability to lead and motivate others, showing strong interpersonal competence and team commitment.
• Commercially aware, with the ability to propose improvements and challenge the status quo for better results.
• Adaptable and collaborative nature, prepared to take accountability for a broad range of activities.

The skills for success

Commercial Awareness, Business Partnership, Collaboration, Partnership building, Ability to challenge the status quo, Propose improvement, Accountability, Adaptability, Collaborator, R&D, Product Lifecycle Management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.