Technical Product Specialist
2 days ago
Qualifications
- Graduate in Chemistry, Chem. Eng., Microbiology, Biochemistry, Environmental Science/ Environmental Engineering
- To specialize in marketing and promotion of various types of laboratory instruments
- Highly trainable & flexible
- Willing to be trained abroad and do field work promotion
- Fresh graduates are encouraged to apply.
Job Description
- Create product promotion plans and marketing initiatives to increase product sales.
- Build roadmap for assigned product line to guide sales team on areas to focus on.
- Compare company products to competitor's products to assess market competition.
- Provide information on after-sales services for comprehensive support to customers.
- Conduct training sessions with customers to demonstrate software updates, new systems and hardware.
- Respond to customer emails, calls and live chat regarding technical malfunctions and issues to fix remotely.
- Support sales team by developing and reviewing competitive and individualized quotes.
- Coordinate product support and training for staff and customers, offering demonstrations to highlight features and benefits.
- Maintain productive relationships with existing customers through exceptional follow-up after sales.
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