Customer Support Representative

5 hours ago

Manila, National Capital Region, Philippines Wear Felicity Inc Full time ₱150,000 - ₱250,000 per year

We are looking for a Seasonal Customer Support Representative to join our team for the busy holiday season

Wear Felicity is a fast-growing jewelry brand that helps people celebrate what they love most. We design and deliver meaningful, personalized pieces that connect to our customers' passions.

Job Role: We're hiring a seasonal Customer Support Representative for a full-time contract position from November through mid-January. You'll be the voice of Wear Felicity—solving problems quickly, educating customers on our products, and ensuring every interaction feels thoughtful and human. This role is 100% remote.

Responsibilities:

  • Maintaining a positive, empathetic, and detail-oriented attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide detail-oriented customer support.

Requirements:

  • PC or Mac
  • A secure home office environment that is free from background noise and distractions
  • A reliable private internet connection that is not supplied by cellular data (hot spot)
  • High-speed internet connection with a minimum of 30 Mbps download speed for optimal performance (you can test your connection at a site like )

Home Environment and Work Space:

  • Dedicated home office workspace, preferably a separate room with its own door
  • Adequate space to set up the workstation

  • Personal disruptions are not allowed during scheduled hours and should not be audible in background noise. This includes but is not limited to:

  • Children playing

  • Dogs barking
  • Loud music
  • Non-work-related phone calls
  • Doorbells
  • Family members/roommates

Perks:

  • End-of-season performance bonus
  • Flexible, responsibility-driven work environment

  • Customer Support Representative

    6 hours ago

    Manila, National Capital Region, Philippines MaintainX Full time ₱15,000 - ₱30,000 per year

    MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America,...

  • Customer Support Representative

    6 hours ago

    Manila, National Capital Region, Philippines Blismo Full time ₱900,000 - ₱1,200,000 per year

    About BlismoBlismo uses AI to run business operations for barbershops and salons, so they can focus entirely on their services and not worry about anything else. On top of traditional online booking features, Blismo does everything from rescheduling or booking appointments over a phone call or text message to engaging with inactive clients to boost retention...

  • Customer Care Representative – Phone Support

    6 hours ago

    Manila, National Capital Region, Philippines Choice One Medical Inc. Full time ₱150,000 - ₱250,000 per year

    Location: Remote (Philippines)Working Hours: 9:00 AM – 5:00 PM EST (10:00 PM – 6:00 AM PHP time)Headquarters: CanadaAbout Us:We are a company specializing in CPAP batteries and related products, headquartered in Canada.Job Description:We are looking for a professional Call Center Customer Support Representative to handle inbound calls, answer customer...

  • WFH - Customer Support Representative

    1 week ago

    Manila, National Capital Region, Philippines BruntWork Full time ₱480,000 per year

    OverviewJoin a thriving HVAC service company that provides essential heating and air conditioning solutions to both commercial and residential customers. As a Customer Support Representative, you'll play a key role in ensuring smooth customer interactions, managing appointments, and supporting field operations. This position is ideal for someone who thrives...

  • Customer Service Representative

    7 hours ago

    Manila, National Capital Region, Philippines Remitly Full time ₱2,500,000 - ₱4,500,000 per year

    This role focuses on providing new and existing customers with exceptional service related to general inquiries, specifically access issues, via email, chat, and phone. The ideal candidate will excel in communication, problem-solving, and maintaining a customer-first mindset.The Customer Support Representative will be responsible for providing prompt and...

  • Customer Service Representative

    6 hours ago

    Manila, National Capital Region, Philippines Fastrising Full time ₱30,000 - ₱40,000 per year

    Company DescriptionUp to 40k offerRole DescriptionThis is a full-time on-site role for a Customer Service Representative located in Metro Manila. The Customer Service Representative will be responsible for handling customer inquiries, resolving complaints, ensuring customer satisfaction, and providing excellent support. They will interact with customers...

  • Customer Service Representative

    6 hours ago

    Manila, National Capital Region, Philippines RELX Group Full time ₱15,000 - ₱25,000 per year

    This role focuses on providing new and existing customers with exceptional service related to general inquiries, specifically access issues, via email, chat, and phone. The ideal candidate will excel in communication, problem-solving, and maintaining a customer-first mindset.The Customer Support Representative will be responsible for providing prompt and...

  • Customer Support Representative I

    5 hours ago

    Manila, National Capital Region, Philippines Remitly Full time ₱150,000 - ₱250,000 per year

    Accountabilities: •       The main task of a Customer Support Representative is to provide multi-skill/function type of support through various communication methods (phone, email and chat). They will assist different customer types who are using LN Pacific/UK products. The support provided are, but not limited to account management, payment and...

  • Customer Care Support Representative

    2 weeks ago

    Manila, National Capital Region, Philippines bf84843f-b713-4c26-82e6-9f5329f6accf Full time ₱25,000 - ₱35,000 per year

    Be the Connection Customers Trust for Quick Support In the world of retail, your voice is your storefront. Guide shoppers through questions, troubleshoot with precision, and deliver solutions that keep customers coming back. Gain global exposure, sharpen your expertise, and make an international impact-turning everyday customer interactions into standout...

  • Customer Service Representative

    2 weeks ago

    Manila, National Capital Region, Philippines My Uniware Collections Inc. Full time ₱180,000 - ₱300,000 per year

    A customer service representative in an e-commerce company is responsible for providing high-quality customer support to customers who are shopping or have shopped on the company's online store. The role requires excellent communication skills, both written and verbal, as well as strong problem-solving skills and a customer-centric approach. The job...