Customer Service Representative

39 minutes ago

Manila, National Capital Region, Philippines Fastrising Full time ₱30,000 - ₱40,000 per year

Company Description

Up to 40k offer

Role Description

This is a full-time on-site role for a Customer Service Representative located in Metro Manila. The Customer Service Representative will be responsible for handling customer inquiries, resolving complaints, ensuring customer satisfaction, and providing excellent support. They will interact with customers through various channels, maintain accurate records of customer interactions, and provide timely and effective solutions to enhance the customer experience.

Qualifications

  • Proficiency in Customer Service and Customer Support
  • Strong understanding of Customer Satisfaction and Customer Experience
  • Excellent verbal and written communication skills
  • Ability to multitask, prioritize, and manage time effectively
  • Strong problem-solving and interpersonal skills
  • Prior experience in customer-facing roles is a plus
  • High school diploma or equivalent; a college degree is an advantage

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