Remote Medical Receptionist
2 weeks ago
About the Role
We're hiring a Virtual Medical Office Assistant to support front desk operations for US-based healthcare clinics. This position involves managing calls, appointments, and insurance verification while ensuring patients receive efficient and friendly service.
Key Responsibilities
- Answer and route patient calls professionally
- Manage appointment scheduling, confirmations, and cancellations
- Perform insurance verification and prior authorization processes
- Maintain accurate and updated records in EHR/EMR systems (eClinicalWorks experience preferred)
- Coordinate with clinic staff to support daily operations
- Communicate clearly and professionally in English
Qualifications
- At least 1 year of experience in healthcare administration or virtual assistance
- Knowledge of EHR/EMR software and clinic workflows
- Familiar with insurance verification and authorization
- Excellent multitasking, organization, and communication skills
- Stable internet connection and a quiet home workspace
- Willing to work US business hours (Central Time Zone)
Job Type: Full-time
Pay: Php20, Php30,000.00 per month
Benefits:
- Health insurance
- Paid training
- Pay raise
- Work from home
Application Question(s):
- Do you have experience with insurance verification and prior authorization?
Experience:
- EHR systems: 1 year (Required)
- eClinicalWorks: 1 year (Preferred)
Work Location: Remote
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