Remote Medical Receptionist

2 weeks ago


Work from Home, Philippines Infotech Houston Solutions LLC Full time ₱120,000 - ₱180,000 per year

About the Role

We're hiring a Virtual Medical Office Assistant to support front desk operations for US-based healthcare clinics. This position involves managing calls, appointments, and insurance verification while ensuring patients receive efficient and friendly service.

Key Responsibilities

  • Answer and route patient calls professionally
  • Manage appointment scheduling, confirmations, and cancellations
  • Perform insurance verification and prior authorization processes
  • Maintain accurate and updated records in EHR/EMR systems (eClinicalWorks experience preferred)
  • Coordinate with clinic staff to support daily operations
  • Communicate clearly and professionally in English

Qualifications

  • At least 1 year of experience in healthcare administration or virtual assistance
  • Knowledge of EHR/EMR software and clinic workflows
  • Familiar with insurance verification and authorization
  • Excellent multitasking, organization, and communication skills
  • Stable internet connection and a quiet home workspace
  • Willing to work US business hours (Central Time Zone)

Job Type: Full-time

Pay: Php20, Php30,000.00 per month

Benefits:

  • Health insurance
  • Paid training
  • Pay raise
  • Work from home

Application Question(s):

  • Do you have experience with insurance verification and prior authorization?

Experience:

  • EHR systems: 1 year (Required)
  • eClinicalWorks: 1 year (Preferred)

Work Location: Remote


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