Commercial Excellence Director

Join a leading healthcare solutions company in Asia Century old pharmaceutical business About Our Client Operates in 17 markets, employs over 12,000 individuals, and serves more than 200,000 medical facilities. The company collaborates with over 450 clients, including the top 20 pharmaceutical companies globally, offering a comprehensive suite of services such as clinical reach, distribution, digital and channel services, and patient care support for chronic conditions.

Job Description 1. Commercial Strategy & Execution: Develop and implement commercial excellence frameworks, processes, and tools to optimize sales and marketing performance. Lead go-to-market (GTM) strategy development , including segmentation, targeting, and customer engagement initiatives. Partner with business units to drive data-driven decision-making and commercial execution improvements

. 2. Sales Force Effectiveness (SFE) & Performance Management: Define and oversee KPIs, incentive plans, and productivity metrics for the commercial teams. Implement CRM solutions, sales analytics, and reporting dashboards to enhance field force effectiveness. Conduct regular business performance reviews and provide insights to senior leadership.

3. Digital & Omnichannel Commercial Transformation: Drive digital and omnichannel engagement strategies to enhance HCP interaction and market penetration. Leverage AI, data analytics, and automation tools to optimize customer experience and sales execution. Collaborate with IT and Marketing teams to implement best-in-class digital solutions

. 4. Training & Capability Development: Develop and execute commercial training programs for sales and marketing teams. Implement learning and development initiatives to enhance commercial capabilities. Drive a culture of continuous learning, innovation, and commercial excellence

. 5. Cross-Functional Leadership & Collaboration: Act as a strategic partner to Sales, Marketing, Finance, Medical, and Market Access teams. Align commercial excellence strategies with regional and global directives . Ensure compliance with industry regulations, company policies, and ethical standards .

The Successful Applicant 15 years of experience in Commercial Excellence, Sales Force Effectiveness, or Commercial Operations within the pharmaceutical or healthcare industry . Strong background in sales analytics, CRM implementation, incentive design, and performance management . Proven expertise in go-to-market (GTM) strategy, omnichannel engagement, and digital transformation .

Experience leading cross-functional teams and driving commercial strategy execution . Excellent data analytics, problem-solving, and decision-making skills . Strong leadership, stakeholder management, and communication abilities.

Knowledge of regulatory and compliance requirements within the pharmaceutical industry. What's on Offer Competitive Compensation Package

• Attractive base salary, performance-based bonus, and comprehensive benefits.

Career Growth & Leadership Exposure

• Opportunity to lead commercial excellence strategy for a top multinational pharmaceutical company .

Regional & Global Collaboration

• Work with cross-functional teams across APAC/global markets to drive commercial excellence initiatives.

Impact-Driven Role

• Direct influence on sales force effectiveness, digital transformation, and go-to-market strategy , shaping the future of commercial operations.

Training & Development

• Access to world-class leadership training, commercial capability-building programs, and career advancement opportunities .

Innovative & Digital-First Environment

• Exposure to cutting-edge AI, CRM, and omnichannel engagement platforms in the pharma industry.

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