Bar/Restaurant Manager
6 days ago
- Develop and implement operational policies and procedures for efficient operations.
- Enhance systems, processes, and best practices.
- Manage day-to-day operations, overseeing the operations team and department.
- Ensure organizational processes comply with legal regulations and standards.
- Uphold health and safety guidelines and enforce compliance.
- Monitor employee and team performance, offering coaching, training, and feedback for improvement.
- Handle budgets, forecasting, and resource allocation to meet strategic goals.
- Collaborate cross-departmentally to align operations with organizational objectives.
- Enhance customer service quality and satisfaction.
- Analyze data to identify process improvement opportunities and cost savings.
- Oversee staffing plans, recruitment, and training.
- Report on operational efficiency and quality standards.
- Foster innovation and productivity through effective communication.
- Stay updated on industry trends and best practices.
- Integrate new technologies and business processes as needed.
- Maintain service operations to ensure sustainability.
- Develop conflict-resolution programs and lead conflict-management practices.
- Identify customers' needs and respond proactively to all of their concerns
- Establish targets, KPI's, schedules, policies and procedures
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Report on management regarding sales results and productivity
- Prepare and present quality reports of audit findings and recommendations to the Manager and customers.
- Develop strategic initiatives to maintain and improve the audit function with management's approval.
- Maintain documentation for findings and suggested improvements in management processes.
- Directly report to the GM and perform duties as assigned by the GM or BOD.
- Performing other duties that may be assigned in the exigency of the service
- Ensure that any cash fund or equipment (if any) in your responsibility must have proper documentation and safe and secure storage.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
- Perform other tasks as may be assigned in the exigency of the service.
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