Customer Service Representative(Healthcare)

4 hours ago


Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱250,000 - ₱500,000 per year

Customer Service Representative

Answer inbound calls from clients receiving Healthrageous services, providing clear information, guidance, and support regarding health and wellness programs, ensuring a positive and efficient customer experience.

Responsibilities:

· Handle inbound calls from clients, addressing inquiries related to Healthrageous services and programs.

· Provide guidance and clarify questions about platform usage, benefits, and available resources.

· Identify client needs and offer solutions or escalate to the appropriate department when necessary.

· Accurately and thoroughly document call details and customer interactions in the CRM system.

· Meet established quality standards, response times, and performance metrics.

· Deliver professional, empathetic, and culturally appropriate service in both English and Spanish.

· Participate in ongoing training sessions to stay updated on products, services, and support protocols.

Requirements and Skills:

· Previous experience in customer service, call centers, or phone support (healthcare/wellness sector preferred).

· Strong communication, active listening, and problem-solving skills.

· Basic knowledge of CRM systems and office tools.



  • Iloilo City, Western Visayas, Philippines FTO Full time ₱150,000 - ₱250,000 per year

    Customer Service RepresentativeAnswer inbound calls from clients receiving Healthrageous services, providing clear information, guidance, and support regarding health and wellness programs, ensuring a positive and efficient customer experience.ResponsibilitiesHandle inbound calls from clients, addressing inquiries related to Healthrageous services and...


  • Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱250,000 - ₱500,000 per year

    Please note that this role is an office-based and located in Iloilo City.JOB SUMMARYThe Customer Service Representative should be resilient, empathetic and team-oriented. In this role, you will be an invaluable part of the customer journey, from providing information to prospective clients to assisting existing customers with policy changes and claim...


  • Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱150,000 - ₱250,000 per year

    Please note that this role is an office-based and located in Iloilo City.JOB SUMMARYThe Customer Service Representative should be resilient, empathetic and team-oriented. In this role, you will be an invaluable part of the customer journey, from providing information to prospective clients to assisting existing customers with policy changes and claim...


  • Iloilo City, Western Visayas, Philippines TORCH Solutions Full time ₱150,000 - ₱250,000 per year

    Join the customer service team in Iloilo Western Visayas. In this full-time role, you will be responsible for providing excellent customer service to our healthcare clients, handling inbound calls and inquiries with empathy and efficiency. Your work will be crucial in maintaining strong relationships with our customers and driving their satisfaction.What...


  • Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱150,000 - ₱300,000 per year

    Job PurposeCustomer Service Representatives are responsible for managing various customer issues based on client assignments and transactions. The key tasks include telephone interactions, documentation, and the ability to work well with customers. Customer Service Representatives (CSRs) deliver one-on-one customer service support to customers all over the...


  • Iloilo City, Western Visayas, Philippines XtendOps Full time ₱150,000 - ₱250,000 per year

    Customer Service Representative (BPO Setup)Job Summary:We are looking for a dedicated and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be responsible for providing outstanding service and support to customers through various communication channels, ensuring that inquiries are handled efficiently, accurately,...


  • Iloilo City, Western Visayas, Philippines XtendOps Full time ₱240,000 - ₱420,000 per year

    Customer Service Representative (BPO Setup)Job Summary:We are looking for a dedicated and customer-focused Customer Service Representative (CSR) to join our team. In this role, you will be responsible for providing outstanding service and support to customers through various communication channels, ensuring that inquiries are handled efficiently, accurately,...


  • Iloilo City, Western Visayas, Philippines TalentSync Training and Development Full time

    We areseeking highly motivated and customer-oriented individuals to join our dynamic team as Customer Service Representatives (Retail Account) in our Iloilo City office. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients, handling various non-voice account-related inquiries and tasks.What...


  • Iloilo City, Western Visayas, Philippines Fair Trade Outsourcing Full time ₱240,000 - ₱320,000 per year

    SPECIFIC DUTIES AND RESPONSIBILITIESThe following are the specific duties and responsibilities of the Customer Service Representative.Answering calls and responding to customer complaints.Accessing customer accounts and policy schedules.Providing customers with detailed information about policies and products.Recommending available products.Adhere to...


  • Iloilo City, Western Visayas, Philippines GECO Asia Pte. Ltd Full time ₱80,000 - ₱120,000 per year

    We're looking for a dedicated, customer-focused, and solutions-driven Customer Service Representative to be part of our growing team. In this role, you'll be the friendly voice and helpful guide our clients rely on—delivering top-notch support, building lasting relationships, and ensuring every customer feels valued.What You'll DoRespond to customer...