Assistant Customer Service

6 hours ago

Baguio City, Cordillera, Philippines ACCPRO INTERNATIONAL Full time ₱240,000 - ₱312,000 per year

Assistant Customer Service

Work Details:

  • Work Address: Quezon City | Baguio City
  • Work Setup: Full-time | Onsite
  • Schedule: Monday to Saturday (Regular working hours)

Job Responsibilities:

  • Answer customer calls and address concerns promptly and professionally
  • Provide accurate product and service information to customers
  • Process orders, determine charges, and oversee billing and payments
  • Handle customer complaints and returns effectively
  • Coordinate with supervisors, managers, and sales staff for escalations
  • Prepare invoices and assist in bidding preparations
  • Ensure all customer orders are processed accurately and on time
  • Prepare and submit various reports as needed

Qualifications:

Must Have:

  • Graduate of any 4-year course
  • Computer literate (Microsoft Word & Excel)
  • Strong communication and interpersonal skills
  • Ability to multitask and work under pressure
  • Willingness to work beyond regular office hours when required

Nice to Have:

  • Background in basic accounting is an advantage
  • Previous experience in customer service is a plus

Benefits:

  • Government-mandated benefits
  • Service Incentive Leave (SIL)

How to Apply:

If you're an organized, customer-focused individual who thrives in a dynamic environment, we'd love to hear from you

Job Type: Full-time

Pay: From Php23,000.00 per month

Application Question(s):

  • ⦁ Preferred location/ area (QC, Baguio):

⦁ Bachelor's degree:

⦁ Did you take any introductory accounting courses during college/ SHS? Please specify:

⦁ Are you familiar general accounting cycle or principles?

⦁ Years of experience in customer service:

⦁ Years of experience in using Microsoft office tools:

⦁ Are you willing to work on weekends, when needed?

⦁ Are willing to work on holidays, when needed?

⦁ Are you willing to work beyond the set office hours, if needed?

⦁ Previous salary:

⦁ Expected salary:

⦁ Viber number:

⦁ Active email:

⦁ Reason for leaving previous/ current work:

⦁ Notice Period:

⦁ Availability for Interview:

⦁ Current location:

Work Location: In person

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