Customer Service Representative with AIRTABLE experience
2 days ago
URGENT ON-SITE JOB
Join our dynamic team at TECHNODREAM WEB DESIGNS INC. & DREAM WEBWORKS CREATIONS INC. as a Customer Service with AIRTABLE expereince . In this full-time position based in Baguio City Benguet, you will be responsible for providing exceptional customer service and administrative support to our valued clients.
What you'll be doing
- Respond to client inquiries and requests via phone, email, and online chat in a timely and professional manner
- Provide helpful and informed solutions to customer issues, ensuring a positive experience
- Manage administrative tasks such as scheduling, data entry, and document organization
- Collaborate with cross-functional teams to ensure seamless customer service
- Contribute to the continuous improvement of our customer service processes
What we're looking for
- At least 6 months of experience as a CSR is a MUST
- Intermediate skills in AIRTABLE are required for this position
- English Fluency is MUST
- Business level English fluency is essential for this role
- Strong problem-solving and critical thinking abilities
- Proficient in using various computer applications and BPO Tools
- Ability to work in a fast-paced environment and adapt to changing priorities
- Demonstrated customer service experience, preferably in a call center
- With a pleasing personality
- Professional client interaction.
- Flexible with shifting schedules.
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