Local Telco

2 weeks ago

Cebu City, Central Visayas, Philippines Conduent Full time ₱240,000 - ₱300,000 per year

LOCAL TELCO - NONVOICE ACCOUNT

You may walk-in the Recruitment office located at G/F Skyrise Alpha Building, Cebu Business Park, Cebu City from 8:00 AM onwards (Monday-Friday).

Job Track Description:

Performs tasks based on established procedures.

In some areas, requires vocational training, certifications, licensures, or equivalent experience.

Responsibility Statements

Identifies customer needs by referring to case notes and examining each as a specific case.

Performs routine call center activities concerning business products and services.

Uses standard scripts and established guidelines and under supervision, to meet SLAs.

Provides customers with information that is specialized.

Communicates in a warm and empathetic manner.

Gathers all necessary information to update the database.

Escalates issues to senior levels, based on complaints or concerns.

Explains company policies to customers.

Performs other duties as assigned.

Complies with all policies and standards.

  • Site Acquisition Officer

    2 weeks ago

    Cebu City, Central Visayas, Philippines ISON TOWER LTD INC Full time ₱300,000 - ₱600,000 per year

    Urgently needed SAQ Engineers (Rizal, Cebu, Cavite, Laguna, Batangas)Education & Work Experience Requirements*At least a bachelor's degree or equivalent* Must have own device/laptop* MUST HAVE EXPERIENCE IN HUNTING OF CELL SITES IN ANY TELECOM COMPANYJob Responsibilities & KRAsa. Hunting of Cell Site location discovery as per requirement.b. Handling end to...

  • Customer Onboarding Specialist

    2 weeks ago

    Bacolod City, Western Visayas, Philippines BCM One Full time ₱1,500,000 - ₱3,000,000 per year

    BCM One is searching for an Customer Onboarding Specialist to support our Whitelabel (Skyswitch) business.  This role will work with new and existing Channel Partners to onboard them to our platform and train new users that are joining an existing service.  This role will also intersect with internal team members to resolve technical and clerical issues as...

  • Customer Service for Telco Tech Account

    10 hours ago

    Davao City, Philippines TORCH Solutions Full time

    Joining our team, you will be responsible for providing exceptional customer service to the clients of a major telecommunications technology company. As a Customer Service for Telco Tech Account, you will be the primary point of contact for customers, resolving their inquiries and issues in a professional and timely manner. This full-time role is based in...

  • Tax Manager

    3 days ago

    Cebu City, Philippines Globe Telecom, Inc. Full time

    At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Address tax issues and handle tax compliance (both Local and National Taxes). Handle BIR, LGU, and Customs audits and permit requirements....

  • Call Center Agent

    2 weeks ago

    Quezon City, Philippines Metacom Full time

    Looking to take your BPO career to the next level? Join our Premium Telco Account as an Onsite Voice/Phone Support Representative in Alabang! Qualifications: High School or Senior High School Graduate with at least 1 year of Call Center Experience College Undergrad (2nd year completed and up) with at least 6 months of Call Center Experience Local CCE...

  • Call Center Agent

    10 hours ago

    Quezon City, Philippines Metacom Full time

    Looking to take your BPO career to the next level? Join our Premium Telco Account as an Onsite Voice/Phone Support Representative in Alabang! Qualifications: High School or Senior High School Graduate with at least 1 year of Call Center Experience College Undergrad (2nd year completed and up) with at least 6 months of Call Center Experience Local CCE...

  • Network Engineer

    1 week ago

    Makati City, National Capital Region, Philippines Systemantech Full time ₱1,200,000 - ₱2,400,000 per year

    MAIN RESPONSIBILITIES:Provides the Wide Area Network (WAN) infrastructure of the bank with regards to the standard requirement and monitors its availability, performance and capacity.Manages the WAN infrastructure resources life cycle: acquisition, installation and testing, maintenance (including licenses, updates and upgrades), repair and transfer,...

  • CSR- Hybrid Set up

    2 weeks ago

    Makati City, National Capital Region, Philippines Private Advertiser Full time ₱600,000 - ₱1,200,000 per year

    We're Hiring | Customer Service RepresentativesLocation: TaguigSetup: Hybrid set-up (Equipment Provided)Start Dates: October 20, and 27Qualifications:At least 1 year of experience (local or international) in:TelcoFinancialHealthcareLife InsuranceSchedule: Day Shift (Local) Shifting (International)Perks & Benefits:HMO on Day 1Life InsuranceService Incentive...

  • Wide Area Network

    2 weeks ago

    Makati City, National Capital Region, Philippines Systemantech Full time ₱1,200,000 - ₱1,800,000 per year

    JOB OBJECTIVES:The Wide Area Network (WAN) Engineer is responsible for the management of the Bank's wide area network infrastructure including, but not limited to IP-VPN (Wired and Wireless) and Internet to support the network infrastructure needs of the Bank while complying to the various policies and procedures including its regulatory bodies. Also assists...

  • Smart Prepaid Brand Manager

    2 weeks ago

    Makati City, National Capital Region, Philippines Smart Communications, Inc. Full time ₱1,500,000 - ₱3,000,000 per year

    Educational BackgroundGraduate of a Business Management or Marketing-related course.Work ExperienceAt least 6-8 years of experience in the Telco industry, Internet, OTT, Fintech/Banking, or in a Product or Marketing role.Experience in a leadership position, managing cross-functional and cross-cultural teams.Proven ability in Integrated Marketing...

  • Designer

    4 weeks ago

    Quezon City, Philippines Inspiring PG Full time

    Designer Location: Inspiring PG, Quezon City, National Capital Region, Philippines This role involves responsibility for fiber optic and outside plant (OSP) design plans such as FTTx, FTTH, and backbone layouts within the telecommunications industry. Qualifications Experience in conducting S0P surveys and designs within the telecommunications industry,...

  • Designer

    2 weeks ago

    Quezon City, National Capital Region, Philippines Inspiring PG Full time ₱400,000 - ₱800,000 per year

    ·  Designer&Senior Designer1.Possess experience in conducting S0P surveys and designs within the telecommunications industry, with preference given to candidates with Globe FTTX project experience;2.Proficient in utilizing surveying and design software such as AutoCAD and Google Earth;3.Familiar with FTTH materials and specifications, with the ability to...