Wide Area Network

JOB OBJECTIVES:

The Wide Area Network (WAN) Engineer is responsible for the management of the Bank's wide area network infrastructure including, but not limited to IP-VPN (Wired and Wireless) and Internet to support the network infrastructure needs of the Bank while complying to the various policies and procedures including its regulatory bodies. Also assists the immediate head in providing possible solutions to issues and problems encountered by the Bank users while ensuring the continuity of its business.

MAIN RESPONSIBILITIES:

• Provides the Wide Area Network (WAN) infrastructure of the bank with regards to the standard requirement and monitors its availability, performance, and capacity.
• Manages the WAN infrastructure resources life cycle: acquisition, installation and testing, maintenance (including licenses, updates, and upgrades), repair and transfer, disconnection, and inventory - according to the standard procedures.
• Ensures that the safety and security measures on the physical, environmental, and logical components of the wide area network infrastructure comply with the policies of the bank's various regulatory bodies.
• Controls the bank's Telecommunication (TelCo) Backhauls, Remote Sites IP-VPN, and Network Monitoring System (NMS).
• Provides and controls IP Addressing, IP Routing and WAN Segmentation including accurate issuance and inventory monitoring.
• Fabricates, maintains, and repairs network cables and equipment including their accurate issuance and inventory.
• Provides facility provisioning (including, but not limited to in-house cabling) for new WAN connections including remote sites' transfers alike.
• Conducts periodic Health Check of WAN equipment in the network room.
• Monitors, investigates, escalates, and restores downtime connection of remote sites.
• Identifies the cause and time frame of network outage of remote sites as well as the actions taken for restoration of the same.
• Coordinates with other technical support, third party support and TelCo service provider support for joint resolution of wide area networking problems.
• Reports daily remote sites' downtime and uptime connection to affected users.
• Performs periodic TelCo auto fail-over network connection testing.
• Coordinates with the bank's financial accounting team and TelCo service provider on the financial rebates during extended TelCo-related network outage.
• Suggests network products, services, standards, and practices to support the bank's network requirements.
• Adheres to policies and procedures for efficient and appropriate network management.
• Suggests service improvements and process streamlining.
• Stays abreast of new technologies emerging in the industry.
• Participates in 24/7 user support, if required.
• Adheres to the provisions of the bank's Code of Conduct and Discipline.
• Reports any fraudulent, suspicious acts or unlawful activities / transactions immediately to immediate head to preempt potential risks to the bank.
• Attends training and seminars deemed necessary such as BMI's, CORE-PRO, Vision Casting & Culture Building, Anti-Money Laundering Act (AMLA) Training and others related to the position.
• Maintain cleanliness and orderliness in the workstation.
• Ensures proper upkeep/maintenance of assigned equipment.
• Uses Unit resources, i.e., utilities, supplies, judiciously.
• Performs other functions that may be assigned from time to time.

QUALIFICATION REQUIREMENTS:

• Bachelor's Degree in Information Technology, Computer Science or Engineering (Computer/Telecommunication/Electronic) or any related field.
• Must have at least two (2) years of work experience in Information Technology configuring, deploying, installing, troubleshooting and repairing the network infrastructure including, but not limited to Local Area Network (LAN), Wide Area Network (WAN), Wireless LAN, Virtual LAN, IPVPN, Intranet and Internet.
• Knowledge in IT infrastructure particularly in banking institutions.
• Good network infrastructure-related skills including, but not limited to configuration, deployment, installation, troubleshooting and repair of network connectivity, hardware, and software.
• Knowledge in managing Local Area and Wide Area Networks including, but not limited to Core LAN/VLAN Switches, Network Monitoring System (NMS), Telecommunication Backhauls and Remote Sites IP-VPN.
• Experience in providing effective customer service over the telephone, email, and in person.
• Knowledge in Computer fundamentals: Desktop, Peripherals, OS, MS Office, Open Office.

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Opportunities for promotion
• Promotion to permanent employee

Education:

• Bachelor's (Required)

Experience:

• Wide Area Network: 2 years (Required)

Work Location: In person