Billing Support Representative – BPO CSR US Account
7 hours ago
Kickstart Your BPO Career as a Customer Service Representative
Join one of the leading BPO companies in the Philippines and become part of a dynamic, people-focused team. We're looking for passionate individuals with excellent communication skills who are ready to deliver outstanding customer experiences. If you're eager to grow your career in a fast-paced and rewarding environment—this opportunity is for you
LOCATION: Ortigas, Pasig (ONSITE)
POSITION: CSR US BILLING - Medical Representative
WORK SET-UP: Return To Office / Onsite
SCHEDULE: Shifting Schedule 24/7 Operation / Night shift
START DATE: Urgent / ASAP
(KEY RESPONSIBILITIES)
The role involves assisting providers and patients with billing inquiries, clarifying claim statuses, and ensuring accurate and timely resolution of billing issues.
(PERKS & BENEFITS)
- Earn up to PHP 33,000 (Depending with the experience / qualifications)
- Enjoy PHP 20,000 Sign-on Bonus
- Predominantly weekends off
- HMO Day1
- Paid Training
- Career Growth
- Other details will be discussed upon interview
(QUALIFICATIONS)
- At least HS Graduate
- Must have at least 1 year of experience in CSR Inbound - US Billing
- Good communication skills
- Knowledge in interpreting Explanation of Benefits (EOB) is required.
- Familiarity with medical claim forms such as CMS-1500 and UB-04 is essential.
Job Types: Full-time, Permanent
Pay: Up to Php33,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Ability to commute/relocate:
- Pasig: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Please provide your active email and viber.
- What is your highest educational attainment?
- For how long is your BPO Voice experience?
- For how long is your BPO Healthcare experience?
- For how long is your BPO Billing experience?
- For how long is your BPO Insurance experience?
- What account or LOB are you handling right now in the BPO?
- Are you amenable to work ONSITE?
- Are you currently employed or unemployed?
- Can you start ASAP?
- Can you explain what an Explanation of Benefits (EOB) is and how you usually interpret or use it in your previous work?
- Have you worked with medical claim forms such as CMS-1500 and UB-04? Can you describe what information these forms contain and your experience handling them?
Work Location: In person
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