Customer Care Associate – US Healthcare Billing

2 weeks ago

Pasig, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱330,000 per year

Kickstart Your BPO Career as a Customer Service Representative

Join one of the leading BPO companies in the Philippines and become part of a dynamic, people-focused team. We're looking for passionate individuals with excellent communication skills who are ready to deliver outstanding customer experiences. If you're eager to grow your career in a fast-paced and rewarding environment—this opportunity is for you

LOCATION: Ortigas, Pasig (ONSITE)

POSITION: CSR US BILLING - Medical Representative

WORK SET-UP: Return To Office / Onsite

SCHEDULE: Shifting Schedule 24/7 Operation / Night shift

START DATE: Urgent / ASAP

(KEY RESPONSIBILITIES)

The role involves assisting providers and patients with billing inquiries, clarifying claim statuses, and ensuring accurate and timely resolution of billing issues.

(PERKS & BENEFITS)

  • Earn up to PHP 33,000 (Depending with the experience / qualifications)
  • Enjoy PHP 20,000 Sign-on Bonus
  • Predominantly weekends off
  • HMO Day1
  • Paid Training
  • Career Growth
  • Other details will be discussed upon interview

(QUALIFICATIONS)

  • At least HS Graduate
  • Must have at least 1 year of experience in CSR Inbound - US Billing
  • Good communication skills
  • Knowledge in interpreting Explanation of Benefits (EOB) is required.
  • Familiarity with medical claim forms such as CMS-1500 and UB-04 is essential.

Job Types: Full-time, Permanent

Pay: Up to Php33,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Ability to commute/relocate:

  • Pasig: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Please provide your active email and viber.
  • What is your highest educational attainment?
  • For how long is your BPO Voice experience?
  • For how long is your BPO Billing / Claims experience?
  • For how long is your BPO Healthcare experience?
  • What account or LOB are you handling right now in the BPO?
  • Can you explain what an Explanation of Benefits (EOB) is and how you usually interpret or use it in your previous work?
  • Have you worked with medical claim forms such as CMS-1500 and UB-04? Can you describe what information these forms contain and your experience handling them?
  • Are you amenable to work ONSITE?
  • Are you currently employed or unemployed?
  • Can you start ASAP?

Work Location: In person

  • BPO Healthcare Customer Service Representative – US Billing

    2 weeks ago

    Pasig, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱396,000 per year

    Kickstart Your BPO Career as a Customer Service RepresentativeJoin one of the leading BPO companies in the Philippines and become part of a dynamic, people-focused team. We're looking for passionate individuals with excellent communication skills who are ready to deliver outstanding customer experiences. If you're eager to grow your career in a fast-paced...

  • Healthcare Services Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines Hive Health Full time ₱600,000 - ₱1,200,000 per year

    Ready to make an impact?At Hive Health and HPPI, a subsidiary of Hive Health, we're on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we'd love to meet you Hi We're Hive...

  • Customer Success Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines Hive Health Full time ₱900,000 - ₱1,200,000 per year

    Ready to make an impact?At Hive Health and HPPI, a subsidiary of Hive Health, we're on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we'd love to meet you Hi We're Hive...

  • Healthcare AR

    2 weeks ago

    Pasig, National Capital Region, Philippines GGIS - Global Group Innovative Services Full time ₱240,000 - ₱480,000 per year

    Ready to take your healthcare career to the next level? We're hiring skilled and passionate professionals to join our growing team of Healthcare AR and Medical Billing Specialists Whether your expertise lies in Accounts Receivable (AR), Claims Follow-up, or Medical Billing, we have the perfect opportunity for you. Work with a global healthcare company that...

  • Medical Biller Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines Omega Healthcare, Ortigas Pasig City Full time ₱240,000 - ₱360,000 per year

    Job DescriptionThe Healthcare Executive is a key member of the administrative team, supporting the Revenue Cycle Department and handling calls and tasks that are critical to the daily operationsResponsibilities:· In addition to the above, the Healthcare Executive is expected to:· Assist patients and administrative staff by verifying benefits, claim status,...

  • Billing - Accounting Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines The HIRD Corp. Full time ₱400,000 - ₱600,000 per year

    Work Location: SM MOA Complex, Pasay (Full Onsite)Shift: Australian Business HoursKey Responsibilities:Perform manual invoicing and ensure accurate billing.Generate and analyze financial and compliance reports.Support month-end and quarter-end close activities.Coordinate with Sales and Customer Service for revenue accuracy.Qualifications:Bachelor's degree in...

  • Quality Assurance Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines GICF Full time ₱250,000 - ₱500,000 per year

    Company DescriptionGlobal Integrated Contact Facilities, Inc. (GICF) is a flexible and competitive IT-BPM (BPO) company that partners with clients to develop customized solutions aimed at maximizing their goals and bottom-line. GICF has over 1000 employees and a successful history of managing cost-effective, multi-channel contact center and back-office...

  • Customer Service Representative

    2 weeks ago

    Pasig, National Capital Region, Philippines GeBBS Healthcare Solutions Full time ₱24,000 - ₱28,000 per year

    Provide exceptional customer service to patients and healthcare providers via voice communication.Resolve inquiries and complaints efficiently while adhering to company policies.Maintain patient confidentiality and comply with healthcare regulations.Document customer interactions and track issues through the company's CRM system.Collaborate with team members...

  • Healthcare Associates

    1 week ago

    Pasig, National Capital Region, Philippines Omega Healthcare Management Services Inc. Full time ₱150,000 - ₱250,000 per year

    Job Duties and Responsibilities· Prioritize incoming authorization and referral requests according to queue urgency· Review patient's clinical and chart documentation related to the service submitted by the provider's office· Obtain and/or follow up on authorization and referral requests from the patient's payer/s through any of the following...

  • Customer Care Specialist

    2 weeks ago

    Pasig, National Capital Region, Philippines APEC Homes Full time ₱900,000 - ₱1,200,000 per year

    We seek for a dedicated Customer Care Specialist to join our team. You will be the first point of contact for our valued clients, ensuring they have a positive and efficient experience.What You'll Do:Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.Proactively reach out to customers to provide...