
Branch Staff
20 hours ago
Job Summary
The Branch Staff supports the daily operations of the branch by handling policy servicing, client assistance, premium collection, and administrative tasks. The role ensures smooth front-line service and compliance with company standards and insurance regulations.
Key Responsibilities
- Assist clients with inquiries, policy applications, renewals, endorsements, and claims requirements
- Process and issue official receipts for premium payments; monitor and reconcile branch collections
- Prepare and submit daily transaction reports, premium remittances, and other required branch reports
- Encode and update client and policy information in the company's system
- Coordinate with the head office on underwriting, claims, and accounting matters
- Maintain organized branch records, files, and correspondence
- Support sales initiatives by providing quotations, policy schedules, and marketing materials
- Assist in scheduling inspections or surveys for insured risks, as needed
- Observe proper internal controls, compliance with Insurance Commission regulations, and company policies
- Perform other administrative or operational tasks assigned by the Branch Manager
Qualifications
- Bachelor's degree in Business Administration or related field (or equivalent work experience)
Job Types: Full-time, Permanent
Benefits:
- Additional leave
- Company Christmas gift
- Health insurance
- Life insurance
Work Location: In person
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