Employee Relations Officer

The HR Officer - Employee Relations is responsible for managing and resolving workplace issues to maintain a compliant, fair, and productive work environment. This role focuses on addressing employee grievances, conducting investigations, ensuring adherence to company policies, and supporting compliance with labor laws and regulations.

Minimum Requirements

• Bachelor's degree in Human Resources Management, Business Administration, or related field.

• At least 2-3 years of experience in HR roles, with a focus on employee relations.

• Proven ability to handle investigations, grievances, and conflict resolution effectively.

• Knowledge of labor relations principles and collective bargaining agreements is advantageous.

• Proficiency in Philippine labor laws and regulations.

• Experience managing employee relations cases in compliance with labor laws.

• Familiarity with disciplinary action processes and workplace policy enforcement.

• Background in conducting and documenting workplace investigations.

• Proven success in advising management on employee relations strategies.

• Experience supporting compliance audits or labor-related inspections.

• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, for data analysis and presentation purposes.

Competencies and Skills

• Solid knowledge of Philippine labor laws and regulations, and various ethics and compliance standards.

• Proficiency in conducting thorough investigations and documenting findings accurately.

• Excellent conflict resolution and mediation skills.

• Strong analytical skills to evaluate situations objectively and recommend solutions.

• High attention to detail for maintaining accurate and confidential records.

• Exceptional written and verbal communication skills to interact with employees and leadership effectively.

• Knowledge of disciplinary procedures and corrective action plans.

• Familiarity with compliance audits and legal documentation.

• Ability to work independently and handle sensitive issues with discretion and professionalism.

• Critical thinking skills for identifying and addressing systemic employee relations issues.

• Time management and organizational skills to manage multiple employee relations cases efficiently.

• Strong interpersonal skills for building trust and maintaining neutrality during conflict resolution.

• Familiarity with workplace health and safety regulations is advantageous.

Essential Functions

• Serve as the first point of contact for employee concerns, grievances, and complaints.

• Investigate employee issues thoroughly, documenting findings and recommending resolutions.

• Address disciplinary cases, ensuring consistent application of company policies.

• Advise managers and supervisors on handling workplace issues and employee concerns.

• Monitor workplace conditions to identify and address potential conflicts or policy violations.

• Ensure employee adherence to company policies, procedures, and standards of conduct.

• Assist in developing, updating, and implementing employee relations policies and guidelines.

• Guide management on compliance with labor laws and regulations.

• Support the HR Manager in reviewing and ensuring consistency in policy enforcement across departments.

• Mediate disputes between employees or between employees and supervisors, fostering fair and timely resolutions.

• Facilitate discussions to address issues constructively and promote harmonious workplace relationships.

• Document mediation processes and outcomes for compliance and reference.

• Conduct investigations into allegations of misconduct, harassment, or other workplace issues

• Prepare comprehensive reports on investigation findings, ensuring objectivity and confidentiality.

• Maintain accurate and detailed records of all employee relations matters.

• Recommend appropriate corrective actions or interventions based on investigation results.

• Stay updated on labor laws, regulations, and compliance requirements in the Philippines.

• Ensure employee relations activities comply with local and national labor standards.

• Collaborate with legal counsel when necessary to address complex employee relations matters.

• Assist in audits or inspections related to labor compliance and workplace standards.

• Provide training to managers and supervisors on employee relations best practices and compliance.

• Assist in creating educational materials to enhance awareness of workplace policies.

• Support leadership in implementing corrective action plans for addressing systemic issues.