Employee Relations Officer

The HR Officer - Employee Relations is responsible for managing and resolving workplace issues to maintain a compliant, fair, and productive work environment. This role focuses on addressing employee grievances, conducting investigations, ensuring adherence to company policies, and supporting compliance with labor laws and regulations.

Minimum Requirements

• Bachelor's degree in Human Resources Management, Business Administration, or related field.
• At least 2-3 years of experience in HR roles, with a focus on employee relations.
• Proven ability to handle investigations, grievances, and conflict resolution effectively.
• Knowledge of labor relations principles and collective bargaining agreements is advantageous.
• Proficiency in Philippine labor laws and regulations.
• Experience managing employee relations cases in compliance with labor laws.
• Familiarity with disciplinary action processes and workplace policy enforcement.
• Background in conducting and documenting workplace investigations.
• Proven success in advising management on employee relations strategies.
• Experience supporting compliance audits or labor-related inspections.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, for data analysis and presentation purposes.

Competencies and Skills

• Solid knowledge of Philippine labor laws and regulations, and various ethics and compliance standards.
• Proficiency in conducting thorough investigations and documenting findings accurately.
• Excellent conflict resolution and mediation skills.
• Strong analytical skills to evaluate situations objectively and recommend solutions.
• High attention to detail for maintaining accurate and confidential records.
• Exceptional written and verbal communication skills to interact with employees and leadership effectively.
• Knowledge of disciplinary procedures and corrective action plans.
• Familiarity with compliance audits and legal documentation.
• Ability to work independently and handle sensitive issues with discretion and professionalism.
• Critical thinking skills for identifying and addressing systemic employee relations issues.
• Time management and organizational skills to manage multiple employee relations cases efficiently.
• Strong interpersonal skills for building trust and maintaining neutrality during conflict resolution.
• Familiarity with workplace health and safety regulations is advantageous.

Essential Functions

• Serve as the first point of contact for employee concerns, grievances, and complaints.
• Investigate employee issues thoroughly, documenting findings and recommending resolutions.
• Address disciplinary cases, ensuring consistent application of company policies.
• Advise managers and supervisors on handling workplace issues and employee concerns.
• Monitor workplace conditions to identify and address potential conflicts or policy violations.
• Ensure employee adherence to company policies, procedures, and standards of conduct.
• Assist in developing, updating, and implementing employee relations policies and guidelines.
• Guide management on compliance with labor laws and regulations.
• Support the HR Manager in reviewing and ensuring consistency in policy enforcement across departments.
• Mediate disputes between employees or between employees and supervisors, fostering fair and timely resolutions.
• Facilitate discussions to address issues constructively and promote harmonious workplace relationships.
• Document mediation processes and outcomes for compliance and reference.
• Conduct investigations into allegations of misconduct, harassment, or other workplace issues
• Prepare comprehensive reports on investigation findings, ensuring objectivity and confidentiality.
• Maintain accurate and detailed records of all employee relations matters.
• Recommend appropriate corrective actions or interventions based on investigation results.
• Stay updated on labor laws, regulations, and compliance requirements in the Philippines.
• Ensure employee relations activities comply with local and national labor standards.
• Collaborate with legal counsel when necessary to address complex employee relations matters.
• Assist in audits or inspections related to labor compliance and workplace standards.
• Provide training to managers and supervisors on employee relations best practices and compliance.
• Assist in creating educational materials to enhance awareness of workplace policies.
• Support leadership in implementing corrective action plans for addressing systemic issues.

Job Types: Full-time, Permanent

Pay: Php27, Php30,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Employee discount
• Flexible schedule
• Flextime
• Free parking
• Gym membership
• Health insurance
• Life insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Staff meals provided

Ability to commute/relocate:

• Dumaguete City: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Employee Relations Officer: 2 years (Required)

Location:

• Dumaguete City (Required)

Work Location: In person