Telesales
3 days ago
QUALIFICATIONS:
- Bachelor's degree in Business Administration or any related field.
- With at least two years experience in customer sales support
- Willingness to learn and adapt in a fast-paced environment.
- Strong organizational and administrative skills with the ability to manage multiple tasks effectively.
- Excellent communication and interpersonal skills to liaise with internal teams and external stakeholders.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and other related software.
- Basic financial knowledge, including budgeting and expense tracking.
- Ability to work independently while maintaining a high level of accuracy and attention to detail.
- Problem-solving mindset with the ability to adapt to a fast-paced retail environment.
Key Responsibilities:
Generating Leads: Identifying and contacting potential customers to inform them about products/services.
Closing Sales: Persuading customers to purchase products or services over the phone, utilizing sales techniques and scripts.
Customer Relationship Management: Building rapport with customers, answering their questions, and addressing their concerns. Product Knowledge: Maintaining a thorough understanding of the company's products and services
Record Keeping: Documenting customer interactions, sales data, and relevant information.
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