HR - Learning and Development Officer (Ortigas)

2 weeks ago

Pasig, National Capital Region, Philippines Nutral Herbal Corporation Full time ₱1,200,000 - ₱2,400,000 per year

Duties and Responsibilities

  • Design and implement comprehensive training programs tailored to telesales and general workforce needs, focusing on communication, product knowledge, sales techniques, and professional development.
  • Deliver engaging and interactive training sessions, including workshops, role-plays, e-learning modules, and blended learning formats.
  • Facilitate onboarding programs for new hires, especially within the sales function, ensuring they are equipped with the skills and knowledge to meet performance expectations from day one.
  • Collaborate with department heads, especially sales leadership, to identify skill gaps and learning needs across teams.
  • Develop targeted learning and development plans that align with business goals, performance expectations, and employee growth paths.
  • Support talent development initiatives such as leadership training, soft skills development, and succession planning programs.
  • Monitor and assess the effectiveness of training programs using feedback, performance data, and key learning metrics.
  • Continuously improve content and delivery methods based on learner feedback and evolving business needs.
  • Ensure training programs are scalable, relevant, and aligned with best practices in adult learning and corporate training.
  • Maintain accurate and up-to-date training documentation, including manuals, presentations, course outlines, and attendance records.
  • Ensure compliance with mandatory and regulatory training requirements.
  • Manage training logistics, including scheduling, venues, materials, and communication.
  • Foster a culture of continuous learning and professional development across the organization.
  • Promote and support learning initiatives such as internal knowledge sharing, mentorship programs, and external learning opportunities.
  • Act as a learning ambassador, encouraging employee engagement with training resources and development plans.

Qualifications:

  • Education:
  • Bachelor's degree in Business, Marketing, Human Resources, Education, or a related field.
  • Experience:
  • Minimum of 5 years of experience in training and development, with experience training telesales is an advantage
  • Experience in broader HR learning and development initiatives is a strong advantage.

  • Experience in TNA.

  • Skills:

  • Strong understanding of telesales techniques and sales processes.
  • Excellent facilitation, communication, and coaching skills.
  • Ability to design and adapt training programs to diverse learner needs.
  • Proficient in training evaluation and performance metrics.
  • Strong organizational and time management skills.

  • HR Officer

    1 week ago

    Pasig, National Capital Region, Philippines Filglobal Call Center Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    An HR Generalist is responsible for creating, updating and applying all HR policies and company guidelines and making sure they adhere to standards and laws initiated by authorities.recruiting new staffmaking sure that staff get paid correctly and on timemanaging pensions and benefits administrationapproving job descriptions and advertisementslooking after...

  • General Education

    1 week ago

    Pasig, National Capital Region, Philippines NU East Ortigas Full time ₱600,000 - ₱1,200,000 per year

    Qualifications:Bachelor's Degree in related field (Literature, Philosophy, History, Humanities, or related liberal arts disciplines)With aligned/allied master's degree and/or Doctorate Degree.With at least three (3) years of teaching and industry experience in related field.Preferably with research and publication experienceProficient in the use of Microsoft...

  • Organizational Development Officer

    2 weeks ago

    Pasig, National Capital Region, Philippines Jollibee Full time ₱900,000 - ₱1,200,000 per year

    The Organizational Development Officer is responsible for supporting the Culture & Strategy Management Unit through its contribution to the development, alignment, and implementation of tools, programs, and processes that impact overall organizational culture, communication strategy, and business strategy.Organizational Design & Job ManagementDesign and...

  • General Education

    1 week ago

    Pasig, National Capital Region, Philippines NU East Ortigas Full time ₱900,000 - ₱1,200,000 per year

    Qualifications:Bachelor's Degree in any related fieldPreferably with aligned/allied master's degreeWith Japanese Language Proficiency Test (JLPT) – Level N2With at least three (3) years of teaching and industry experience in related field.Preferably with research and publication experienceProficient in the use of Microsoft Office applications.Must be...

  • HR Recruitment Officer

    2 weeks ago

    Pasig, National Capital Region, Philippines Academy of Operational Excellence and Services Inc., Full time ₱220,800 per year

    The HR Recruitment Officer (Account Handler) is responsible for managing the end-to-end recruitment and employee relations process for assigned client accounts. This includes sourcing and screening applicants, ensuring compliance with company and client policies, maintaining HR records, handling employee concerns, and coordinating with clients on HR-related...

  • SHS - Science Faculty Member

    1 week ago

    Pasig, National Capital Region, Philippines NU East Ortigas Full time ₱900,000 - ₱1,200,000 per year

    Qualifications:Bachelor's Degree with specialization in the field of ScienceWith at least 15-earned units or on-going Master studies in the related field of specializationMust be a licensed professional teacherWith at least two (2) years of professional or industry experience in or related to the field of specialization and to the position being applied...

  • HR Officer

    1 week ago

    Pasig, National Capital Region, Philippines Fibercom Telecom Phils., Inc. Full time ₱300,000 - ₱600,000 per year

    Key Responsibilities:Recruitment & Staffing: Manage the end-to-end recruitment process, from job posting and interviewing to onboarding new hires.Employee Relations: Act as a point of contact for employee concerns, handling conflict resolution, grievances, and ensuring a positive workplace culture.Performance Management: Assist with performance appraisals,...

  • Learning & Development & Performance Management Manager

    2 weeks ago

    Pasig, National Capital Region, Philippines Addiction Pet Foods Full time ₱2,500,000 - ₱5,000,000 per year

    Learning & Development & Performance Management Manager Department: Human Resources Reports To: HR Manager Location: anywhere in PH Work Arrangement: Remote with occasional onsite meetings Employment Type: Full-time Role Type: Managerial with cross-functional influence Role Purpose Own the company's learning ecosystem and onboarding journey end-to-end while...

  • HR Generalist

    2 weeks ago

    Pasig, National Capital Region, Philippines M and J Solutions Provider Inc. Full time ₱300,000 - ₱600,000 per year

    Job Description:Support recruitment, onboarding/offboarding, and educating newly hired employees on HR policies, internal procedures and regulations.Administer HR policies and ensure consistent application across departments.Assist with performance management and employee development programs.Investigate employee complaints and provide guidance on conflict...

  • hr assistant

    1 week ago

    Pasig, National Capital Region, Philippines ABest Express Inc. Full time ₱150,000 - ₱250,000 per year

    About the role We are seeking a dedicated HR Assistant to join our team at ABest Express Inc.'. in Pasig City Metro Manila. This is a full-time position that will provide crucial support to our HR department. As the HR Assistant, you will play an integral role in maintaining efficient HR operations and contributing to the overall success of our...