PKL Telesales

Responsible for managing and generating pre-owned clients from digital/online platform and increase response rate to ensure clients are serviced immediately with their concerns through but not limited to Facebook.

Duties & responsibilities:

• Handle all inquiries and concerns on Messaging and Comment section of Pre-Owned Facebook Page.
• Make customers aware of the pre-owned motorcycle unit for disposal
• Generate leads or opportunities based on posts from Facebook and other digital/online platform
• Provide excellent customer service by quickly responding on the inquiries of the interested clients.
• Ensure client will answer the Google Application Form, generate forms every end of day and assign to the nearest branch location
• Coordination with sales representatives at the branches and perform monitoring in the call status of the assigned leads per branch.
• Ensure client will call or go to the nearest branch if in case the client did not fill out the Google Application Form.
• Convert all leads to closure and delivery of sales.
• Ask and assist clients to be a KASAMO Partner and refer leads.
• Provide daily report on the following:
• Daily Response Rate
• No. of Leads (Answered and Pending) in Messaging and Comment section
• Response, Closure, and Delivery report
• Market Insights (Common client concerns, most demanded product, etc)
• Coordination with Marketing Communications Department for projects and programs
• Performs other duties and responsibilities as may be assigned by an appropriate authority.

Job Types: Full-time, Permanent

Pay: Php17, Php20,000.00 per month

Benefits:

• Company Christmas gift
• Company events
• Health insurance
• Life insurance

Work Location: In person