Accounting Specialist

Job description

Role Details:

Type of Support: Accounting Specialist

Contract Duration: Full Time

Work Type and Location: Onsite, Taguig

About the Role:

An Accounting Specialist is responsible for supporting financial operations by ensuring accuracy in money movement activities, reconciliations, and collections. The role involves monitoring transactions, triaging alerts, and recommending process improvements to enhance efficiency. The specialist supports month-end and year-end close activities, investigates reconciliation issues, and maintains comprehensive documentation of financial processes. This position also requires effective communication with internal teams and external partners, strong analytical and problem-solving skills, and the ability to adapt to evolving systems and organizational changes.

What you'll do:

• Monitor daily money movement activities, triage alerts, and recommend improvements.
• Execute daily, weekly, and monthly reconciliations and resolve discrepancies promptly.
• Monitor and apply customer collections and apply net settlements of customers' AR.
• Monitor and triage tickets submitted to Revenue Operations.
• Support month-end and year-end close activities (journal entries, reconciliations, flux analysis, etc.).
• Investigate and address reconciliation issues, seeking support when necessary.
• Demonstrate curiosity in exploring product innovation opportunities.
• Develop skills in using internal tools, processes, and financial concepts.
• Communicate effectively with internal and external partners to resolve issues.
• Maintain and update documentation for accounting and financial processes.
• Ensure documentation reflects current practices, system updates, and organizational changes.

What we expect from you:

• 1–3 years of experience with a Bachelor's degree in Business, Finance, Accounting, or related field.
• Basic knowledge of Generally Accepted Accounting Principles (GAAP).
• Strong attention to detail and documentation skills.
• Excellent verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Exceptional problem-solving abilities.
• Proactive in addressing questions or challenges, with effective communication to ensure timely resolution.

What you'll get in return:

• Competitive compensation based on experience
• Attractive benefits package including medical, dental, and vision options based on location
• Access to free posture-based fitness workouts from home
• Paid Sabbatical Leave
• Training opportunities provided by PartnerHero and outside entities
• 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development

About Us

PartnerHero and Crescendo have joined forces to create a powerhouse of innovation, excellence, and people-first solutions. By combining PartnerHero's world-class outsourcing and human-centered approach with Crescendo's expertise in customer experience and operational excellence, we are redefining the future of CX.

Together, we're introducing Augmented AI - a seamless blend of Agentic AI and real human expertise that delivers 24/7 omnichannel support in any language. This fusion of technology and talent helps businesses scale efficiently while keeping customer experience at the core. Powered by Crescendo, PartnerHero connects talented people globally with companies looking to build, transform, and grow. Our strategic expertise and integrated technology empowers businesses and the people behind them to extend their impact worldwide.

As a Most Loved Workplace, we believe culture drives success. We encourage our teams to bring their authentic selves to work, fostering an environment where people thrive.

Welcome to the future of customer experience. Welcome to the next era of PartnerHero x Crescendo.

PartnerHero is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging and these pillars are at the heart of how we work together. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics in the location in which the candidate is applying. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We are committed to the inclusion of all individuals and will make reasonable accommodations for qualified individuals with disabilities in our job application process.  If you require assistance or accommodations to participate in the job application or interview process, please contact

Job Type: Full-time

Pay: Php45, Php50,000.00 per month

Benefits:

• Company events
• Health insurance
• Life insurance
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee
• Work from home

Application Question(s):

• Do you have a basic understanding of Generally Accepted Accounting Principles (GAAP)?
• Have you performed daily, weekly, or monthly account reconciliations in a previous role?
• Have you assisted with month-end or year-end close activities (e.g., journal entries, reconciliations, flux analysis)?

Education:

• Bachelor's (Required)

Experience:

• general accounting: 2 years (Required)

Work Location: Remote