Process Management Specialist

1 day ago

Ortigas Metro Manila, Philippines Mondiale Freight Services Full time ₱300,000 - ₱600,000 per year

Company Description

Mondiale VGL is a globally recognised transport and logistics provider with roots in Oceania and operations in 19 markets.

For over 40 years, we've connected people, places and possibilities - moving freight and building careers across New Zealand, Australia, Asia, Europe and the USA.

We offer fully integrated, end-to-end logistics services, including sea and air freight, import and export, wharf transport, customs clearance, and warehousing.

Our scale and reach help businesses operate more efficiently across borders and supply chains – and our team of 1,500+ people bring diverse perspectives and shared ambition.

We're proud of our heritage and the platform it provides for people and businesses to grow. Be part of a company that gets things moving – and build a career that moves with it.

Job Description

Your responsibilities will include:

  • Ensure accuracy of data entry of shipping documents (e.g., packing lists, invoices, bills of lading) for outgoing and incoming shipments.
  • Track and trace shipments using internal systems.
  • Efficiently address and resolve complaints or queries.
  • Follow proper steps as per the given standard operating procedure

Competencies:

  • Strong organizational and communication skills
  • Detail and results in oriented with analytical mindset
  • Strong problem solving and interpersonal skills
  • Excellent Time Management skills

Context and Environment:

  • Can work in a fast paced and dynamic environment
  • Constant interface and communication with a wide set of internal and external stakeholders

Accountabilities:

  • Adherence to compliance standards, policies and procedures
  • Timely and accurate processing of finance and accounting transactions.

Qualifications

  • 1-2 year prior experience in Shared Services or BPO setting in the logistics industry is an advantage
  • Bachelors degree in Customs Administration or any related field
  • Fresh Grads are encouraged to apply

Additional Information

Job Highlights:

  • We offer a Hybrid Work Arrangement, Computer and related equipment will be provided.
  • 12 Days VL
  • 12 Days SL
  • HMO on day 1 + 2 dependent full covered by the company upon regularization.
  • Yearly Salary Increase Across the board + depending on the performance.
  • Quarterly incentive for Top performer.
  • Quarterly Incentive for Outstanding performer.
  • Quarterly Raffle during awarding and town hall.
  • Hybrid work set up.
  • Quarterly Employee engagement activity
  • Companywide events
  • Other benefits that the upper management may be able to provide.

We believe our people are our greatest strength — and the diversity of our team is central to how we grow and succeed. We're committed to building an inclusive culture where everyone feels respected, supported, and able to thrive. With operations spanning the globe, we know we're better together when our team reflects the diversity of the communities and customers we work with every day.

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