Operations Coordinator

1 day ago


Cagayan de Oro, Northern Mindanao, Philippines 2GO Express, Inc. Full time ₱150,000 - ₱250,000 per year

The Operations Coordinator plays a key role in ensuring efficient and accurate execution of last-mile delivery operations. The role involves overseeing shipment handling, monitoring delivery performance, coordinating with riders, hubs, and client accounts, and addressing operational issues to meet service level agreements.

  • Coordinate daily operations related to parcel receipt, dispatch, routing, and last-mile delivery.
  • Monitor shipment status and ensure timely resolution of delivery exceptions (e.g., RTS, delays, failed deliveries).
  • Assist in load planning, rider scheduling, and allocation of resources to meet delivery targets.
  • Ensure compliance with client-specific requirements and SLAs.

Job Type: Full-time

Benefits:

  • Health insurance
  • Life insurance

Work Location: In person



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