Telephony - Avaya

Hi,I'm Ishika and I work as Technical Recruiter at Artech. Please find the Job Description below and let me know if you are interested in the same.Job Title:  Avaya Telephony EngineerJob Type:  Hybrid (3x / week in office onsite)Location: Mandaluyong,1550, PHPosition Type: 6 Months ContractNo. of working hours per week: 45Shift type : Mid ShiftIf...

Job Description: • Experienced call system engineers which understand the core components of telephony systems (i.e., experience with Call flow management, Call Recording, Dialer, etc.)• Able to talk to business stakeholder and gather requirements (e.g., define, implement, and document new business requirements, modify existing configuration, etc.)•...

Key Responsibilities:● Provide L2/L3 technical support for telephony and contact center platforms, ensuring high availability and optimal performance.● Troubleshoot complex incidents, perform root-cause analysis, and drive timely resolution of voice, call routing, SIP, IVR, CTI, and call flow issues.● Monitor system health, capacity, and performance of...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

The Operations & Projects Senior Supervisor is responsible for managing and optimizing day-to-day operations in a BPO/Managed Services environment. This role involves overseeing team leads and agents, ensuring SLAs and KPIs are consistently met, and driving process and performance improvements. The ideal candidate brings strong leadership, client facing...

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results....

Powering Global Conversations Through Technology. Our client, Aura Alliance, Ltd., is a London-based managed services leader transforming the way businesses communicate. With a strong focus on technology solutions, business transformation, and professional services, they partner with global enterprises to deliver reliable, secure, and innovative unified...

Work Type: Remote/WFH Working Hours: TBD (Usually US Hours/Night shift) Start Date: TBD Job Overview We are seeking an experienced Telecom focused Helpdesk Engineer with a strong background in Avaya IP Office and other Avaya unified communications solutions to join our global service team. This role is critical in providing remote technical support,...

Xurpas, Inc. Mandaluyong, National Capital Region, Philippines Posted 1 day ago - Be among the first 25 applicants Responsibilities As a senior engineer, you will focus on system engineering, automation, and serve as the final escalation point. Your duties will align with one of the following specializations: Automation: Create and manage automation...

Responsibilities: Oversee IP Telephony, Video Conference Administration (L3), and Avaya Recording Provide expert technical support on Cisco IPT, VoIP Protocols (SIP, H.323, MGCP, SCCP, Jabber), and Genesys PureCloud Solutions Handle day-to-day support, migration, and implementation of Genesys PureCloud Manage incident/service requests and coordinate with...

Urgent Hiring! We’re looking for an experienced IT Voice Administrator Manager to lead and oversee enterprise voice communication systems. You’ll manage Genesys PureCloud solutions, ensure seamless telephony operations, and work closely with cross-functional teams to deliver reliable, secure, and scalable voice services. Location: Quezon City...

Urgent Hiring! We’re looking for an experienced IT Voice Administrator Manager to lead and oversee enterprise voice communication systems. You’ll manage Genesys PureCloud solutions, ensure seamless telephony operations, and work closely with cross-functional teams to deliver reliable, secure, and scalable voice services. Location: Quezon City...

Network Engineer (FPIP, TANAUAN BATANGAS SITE)Will be configuring and managing Datacenter Infrastructure in a fast-paced Windows production enterprise-level environment. Support day-to-day operations and maintenance. Perform specific tasks including provisioning, troubleshooting, and some automation and scripting (command-line interface knowledge required)....

We're looking for a strategic, hands-onIT Managerto build and lead our technology infrastructure from the ground up. This is your chance to shape the IT foundation of a rapidly scaling BPO operation supporting 100+ seats with plans for 200+ seats.Why This Role is Exciting:Lead IT strategy for a well-funded startup with aggressive growth trajectoryBuild your...